SaLah ELdin Abd ELsalam ashmawy

name

New Cairo, Cairo, Egypt

Gourmet Egypt

Jul 2020 - Present -4 yrs, 11 months

Egypt , Cairo

Smart Company Group

Nov 2017 - Present -7 yrs, 7 months

Egypt , Cairo

Job Details:(Distributor for Mobile – Honor - Lava – WE Stores - Misr Coffee –Swifax –Egypt Foods – BASF- Mobil Project) Troubleshooting system and network problems and diagnosing and solving hardware or software faults. System Sales Buzz (BackOffice & Mobile Application) Troubleshooting and Solving system. Sales Buzz training for employees to use the application. Power BI training. Windows Server (2008-2012), Windows (7,10) Installation and Maintenance. Printers, scanners driver’s installation. Installing, configuring, operating, and troubleshooting routed and switched networks Finger Print installation. Strong customer service and troubleshooting skills. Setting up new users' accounts and profiles and dealing with password issues. Configure and Manage Wireless Access Point. Maintaining, repairing and upgrading network and computer systems knowledge of troubleshooting outlook and email issues. Installation of surveillance cameras and configuration CCTV System. Installing network infrastructure in the stores from A to Z. Installing and configuring Router and put IPS. Support User about IT template to solve any issue.

International Trade

Dec 2016 - Sep 2017 -9 months

Egypt , Cairo

Job Details:Import and export company. Troubleshooting system and network problems and diagnosing and solving hardware or software faults. Provide support to customers, offering clear advice and solutions wherever possible Work with the technical team to design a solution that meets the needs of the customer. Installing network and computer systems. Knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint). Mange and Conﬁgure With Installation (CCTV)

Armed forces

Sep 2015 - Dec 2016 -1 yr, 3 months

Egypt , Cairo

Job Details:Explore new environment, problems and needs. Installing network and computer systems. Processing and preparing tapes to be displayed on screen and convert material on tapes into digital files that can be stored. Monitoring and maintaining computer systems and networks. Resolve problems within Microsoft office (outlook, excel, etc.).

Bachelor's Degree in Computer sience
Modern Academy for Engineering and Technology (MIS)
Jan 2012 - Jan 2015 - 3 yr
Good in IT
Modern Academy for Engineering and Technology (MIS)
Jan 2011 - Jan 2015 - 4 yr

Smart Home Automation Project