Basic Info

Ahmed Salah

Less than 1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

IT Technical Support Specialist at Carina Wear

Experience Details

IT Technical Support Specialist

Engineering - Telecom/Technology

Entry Level

 IT specialist and Help Desk for company's Network and Computers (S/W and H/W).
 Configuring, installing and administering all network devices. (Modem, Switches, Access Points, load balancer and different types of Printer).
 Install, configure, administrate, and monitor the daily performance of the computer systems and Support of all Microsoft Windows.
 Perform data backups and disaster recovery operations.
 Operating LAN, WAN lines, and Wireless Networks.
 Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.


Company Details

Carina Wear

Egypt

501-1000 employees

Textile and Clothing

http://www.carinawear.com

Oct 2015 to present (1 year 2 months)
Technical Support Agent- Telecom UAE at Raya contact center

Experience Details

Technical Support Agent- Telecom UAE

Customer Service/Support, Installation/Maintenance/Repair, IT/Software Development

Entry Level

1) Troubleshooting System, Network Problems, Diagnosing and Solving Hardware/Software Faults.
2) Monitoring and Maintaining Computer Systems, iptv and Network.


Company Details

Raya contact center

Cairo, Egypt

More than 1000 employees

Computer Networking , Information Technology Services, Consumer Services

N/A

Sep 2014 to Jun 2015 (9 months)

Achievements


team leader at my graduation project,I was responsible for a team of engineers to achieve our project .through this role I learned about presentation, technical report writing and working to meet a deadline

Education

B.Sc. in Communications and Electronics Engineering in communication

Education Details

B.Sc. in Communications and Electronics Engineering

communication, electronics

Faculty of engineering, Akhbar EL-Yom Academy, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Faculty of engineering, Akhbar EL-Yom Academy
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

al orman secondary school

Egypt

2008

A / Excellent / 85 -100%

N/A

al orman secondary school
2008

Certifications

Certificate details

Cisco Certified Network Associate(ccna)

Feb 2015

N/A

N/A

N/A

N/A

Certificate details

CCNP (Cisco Certified Network Professional Routing)

Feb 2016

N/A

N/A

N/A

cisco

N/A

Training and Courses

Training/Course Details

Cisco Network Associate routing and switching

Sep 2014

ahmed nabil `s center

N/A

Training/Course Details

MCSA (windows server 2012)

Aug 2015

YAT Training center

N/A

Training/Course Details

CDMA, UMTS

Feb 2013

jelecom center

N/A

Training/Course Details

GSM, GPRS

Feb 2012

jelecom center

N/A

Training/Course Details

Radar systems and air navigation devices

Jul 2012

Egypt Air Training Center

N/A

Training/Course Details

CCNP (Cisco Certified Network Professional Routing

Feb 2016

networks

N/A

Training/Course Details

CCIP BGP (Border Gateway Protocol)

Feb 2016

networks

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Achieve Quality In Any Work DoneAdaptiveArabicBGPCCIP BGP (Border Gateway Protocol)CCNP (Cisco Certified Network Professional RoutingCCNP (Cisco Certified Network Professional Routing)CDMA, UMTSCisco Network Associate Routing And SwitchingCisco Certified Network Associate(ccna)CommunicationComputer NetworkingConsumer ServicesCustomer ServiceDevelop My SelfElectronicsEnglishFlexibleFootballGSMGSM, GPRSITIT Technical Support SpecialistInformation TechnologyInformation Technology ServicesInstallationLeaderMCSA (windows Server 2012)MPLSMaintenanceMicrosoft OfficeProblem SolverRadar Systems And Air Navigation DevicesRepairSearchingSoftware DevelopmentSupportSupportiveTeam PlayerTechnical Support Agent- Telecom UAETextile And Clothing

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

GSM

GSM

: Advanced

: Medium

:

Less than 1 year

BGP

BGP

: Advanced

: Extreme - I love it!

:

Less than 1 year

MPLS

MPLS

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

information technology

information technology

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Problem Solver, Flexible / Adaptive, Team Player, Supportive

Online Presence

https://www.facebook.com/ahmed.s.din1

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