Salah Samer

Team Leader

• Job Details:Guiding the team to achieve goals efficiently, organizing tasks and setting priorities to ensure objectives are met within deadlines, ability to communicate clearly with team members and other departments, handling challenges innovatively and providing effective solutions, creating a positive work environment and motivating team members to collaborate, making well-thought-out and timely decisions, encouraging and inspiring the team to deliver their best performance, handling emergencies effectively while maintaining workflow continuity, training and mentoring team members to enhance their skills and performance, developing clear plans to meet team objectives and ensuring their execution.

Direct Sales

• Job Details:Effectively manage large amounts of incoming calls, generate sales leads, identify and assess customers' needs to achieve satisfaction, build sustainable relationships of trust through open and interactive communication, handle complaints, provide solutions and alternatives within the time limits and follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents, follow communication procedures, guidelines and policies.