Basic Info

Mohamed Salah

10 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Communication Manager at Sinai Clinic Hospital

Experience Details

Communication Manager

Marketing/PR/Advertising

Manager

Creating and developing of print and online advertising, email marketing, press releases, by lined
articles, corporate videos and marketing collateral, marketing budget development and cost tracking.
▪ Supervision and direction to staff and often works in conjunction with the marketing department. They
typically report to the head of a unit/department.
▪ Managing The Communications between the hospital and any other parties like Embassies, Travel
agents, providers.
▪ Ensuring that employees are aware of changes and services within the hospital. Distribute executive
messages, prepare presentations and internal memos, and conduct meetings to share information.


Company Details

Sinai Clinic Hospital

Sharm el-Sheikh, Egypt

51-100 employees

Healthcare and Medical Services

www.sinaiclinichospital.com

Mar 2015 to present (1 year 9 months)
Insurance Assistant Manager at Dahab Specialized Hospital

Experience Details

Insurance Assistant Manager

Administration

Manager

Responsible for assisting patients with the processing of insurance claims and coordinating with
insurance companies. Keeping the record of insurance claims and billing with excellent filing skills.
▪ Attend Insurance customers in the Hospital.
▪ Obtain authorizations from respective Insurance providers for Healthcare services in the hospital.
▪ Collect payments from allotted companies.
▪ Prepare credit bill statements of the insurance providers.
▪ Attend queries from allotted companies.
▪ Maintain files and records of all insurance cases.
▪ Attend to the customer queries related to Health Insurance.
▪ Prepare monthly and weekly and Quarterly MIS of the department.
▪ Attend all VIP customers of Insurance providers at the Hospital.
▪ Assists and reviews claims pre and post submission to determine completeness, accuracy and
collection of unpaid and denied claims.
▪ Facilitate the processing of unpaid and denied claims and receipt of payments from insurance
companies.
▪ Works closely with Patient Relations Manager, Customers Care Representatives, Nursing Staff,
Insurance Manager, Insurance Coordinator and providers to ensure claims accuracy and processing.
▪ Establish working relationships with insurance carriers and third party payers.


Company Details

Dahab Specialized Hospital

Dahab, Egypt

11-50 employees

Healthcare and Medical Services

www.dahabspecializedhospital.com

Oct 2014 to Feb 2015 (4 months)
Marketing Senior / Customer Satisfaction at SINAICLINIC Hospital

Experience Details

Marketing Senior / Customer Satisfaction

Administration

Experienced (Non-Manager)

Thoroughly and efficiently gather customer information, access and fulfil customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking & deliver it to the insurance section.
▪ Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
▪ Provide quality service and support in a variety of areas including information collecting, explaining the hospital services, being the connection between the patients and the insurance section, answering
▪ Troubleshoot customer issues over the phone.
▪ Use information systems to analyse the customer’s satisfaction.
▪ Maintain a balance between Hospital policy and customer benefit in decision making.
▪ Handles issues in the best interest of both customer and Hospital.
▪ Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
▪ Responsible for compiling and generating reports as they relate to customer service surveys.
▪ Following up on the insurance section to make sure that the insurance situation of the patient has already being settled.
▪ Following up with the emergency and the treating doctor about the medical condition of the patient.
▪ Reporting about any difficulties or problems facing the patient to the management.
▪ Insurance claims handling.
▪ Creating new ideas for marketing and building the lay out for it.
▪ Getting new providers.
▪ maintain the co-operation relation with the providers


Company Details

SINAICLINIC Hospital

Sharm el-Sheikh, Egypt

51-100 employees

Healthcare and Medical Services

www.sinaiclinichospital.com

May 2013 to Sep 2014 (1 year 4 months)
Assistant Marketing Manager at Gold Diamond Group (GDG)

Experience Details

Assistant Marketing Manager

Marketing/PR/Advertising

Manager

▪ Events planning
▪ Governmental relations
▪ Social and printed Media advertising etc...


Company Details

Gold Diamond Group (GDG) (multinational)

Cairo, Egypt

51-100 employees

Broadcasting and Film, Architectural and Design Services, Travel and Tourism

N/A

Dec 2012 to May 2013 (5 months)
Marketing Manager at Venus Tours

Experience Details

Marketing Manager

Marketing/PR/Advertising

Manager

▪ Building the Marketing division structure
▪ Social media marketing,
▪ Marketing planning
▪ Sales monitoring


Company Details

Venus Tours

Cairo, Egypt

51-100 employees

Travel and Tourism

www.venustours.net

Aug 2012 to Dec 2012 (4 months)
Sales Manager at Mobile Media Egypt

Experience Details

Sales Manager

Sales/Retail

Manager

▪ preparing the sales plan
▪ Leading a team of sales to achieve the target besides having some major accounts to handle.


Company Details

Mobile Media Egypt

maadi, Egypt

11-50 employees

Marketing and Advertising

www.mobilemediaegypt.com

Dec 2011 to Jul 2012 (7 months)
Sales Manager at Top 500 Magazine

Experience Details

Sales Manager

Sales/Retail

Manager

putting the sales plan & leading a team of sales to achieve the target beside having some major accounts to handle


Company Details

Top 500 Magazine

naser city, Egypt

11-50 employees

Marketing and Advertising, Writing and Editing

www.top500magazine.com

Mar 2011 to Oct 2011 (7 months)
Sales & Marketing Manager at Sharm business & community magazine

Experience Details

Sales & Marketing Manager

Sales/Retail, Marketing/PR/Advertising

Manager

▪ preparing the sales & Marketing plan
▪ Leading a team of sales to achieve the target besides having some major accounts to handle.
▪ Building the Marketing division structure
▪ Social media marketing,
▪ Marketing planning
▪ Sales monitoring


Company Details

Sharm business & community magazine

Sharm el-Sheikh, Egypt

11-50 employees

Marketing and Advertising, Writing and Editing

www.sharmbcmagazine.com

Mar 2010 to Feb 2011 (11 months)
Sales account manager at IT COM " International company for computers & technology"

Experience Details

Sales account manager

Sales/Retail

Manager

▪ Started to work as a sales junior till being a sales account manger
▪ designing & presenting IT Solutions as computers supplying (IBM, HP, Dell, Fujitsu), networks devices as (Cisco, 3Com) & software ( Microsoft, IBM, Norton, MacAfee)
▪ leading a team in International Company For Computers And Technology (IT COM ) for more than 4
▪ Planning Inventory, Trade Events
▪ Arranging Presentations, New Products Lunches and Producing Sales Promotions for costumers. 2- Handling Some Major and Strategic Accounts Directly


Company Details

IT COM " International company for computers & technology"

Cairo, Egypt

11-50 employees

Computer Hardware, Information Technology Services, Information Technology Services

www.itcom-eg.com

Jun 2005 to Feb 2010 (4 years 8 months)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Faculty of commerce, Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of commerce, Cairo University
2004 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el warrak el thanawya

Egypt

2003

A / Excellent / 85 -100%

N/A

el warrak el thanawya
2003

Certifications

Certificate details

IBM sales professional "tivoli"

Jun 2006

N/A

N/A

N/A

IBM

N/A

Certificate details

IBM sales professional " LOTUS"

Aug 2007

N/A

N/A

N/A

IBM

N/A

Certificate details

MARKETING " AL AHRAM "

Jul 2007

N/A

N/A

N/A

AL AHRAM

N/A

This profile is fresh!
Last update 12 days ago.

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Profile Skills and Keywords

AccountingAdministrationAdvertisingArabicArchitectural And Design ServicesAssistant Marketing ManagerBroadcasting And FilmBusiness DevelopmentChessCommunication ManagerComputer HardwareCreativeCustomer ServiceEnglishFoodGold Diamond Group (GDG)Healthcare And Medical ServicesIBM Sales Professional " LOTUS"IBM Sales Professional "tivoli"Information Technology ServicesInsurance Assistant ManagerInteractiveInternetMARKETING " AL AHRAM "MarketingMarketing And AdvertisingMarketing ManagerMarketing Senior / Customer SatisfactionMicrosoft OfficeMusicNegotiatorPresenterPublic RelationsReadingRetailSalesSales & MarketingSales & Marketing ManagerSales Account ManagerSales ManagerSellingShoopingTeam PlayerTravel And TourismWriting And Editing

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Sales

Sales

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Internet

Internet

: Advanced

: High

:

More than 7 years

Marketing

Marketing

: Intermediate

: High

:

3-5 years

Advertising

Advertising

: Intermediate

: High

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

5-7 years

Sales & Marketing

Sales & Marketing

: Advanced

: Extreme - I love it!

:

5-7 years

Public Relations

Public Relations

: Advanced

: High

:

3-5 years

Key Skills

Negotiator, Presenter, Creative, Interactive, Team Player

Online Presence

https://eg.linkedin.com/in/mohamed-salah-5b81264bhttp://www.facebook.com/mohamed.salah87

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