Saifudheen Komban

Work Experience

Bluecast Technologies

Feb 2015 - Present -10 yrs, 4 months

United Arab Emirates , Dubai

Job Details: Played a key role in implementing, managing company’s Windows/Linux Network Infrastructure and administering Windows Server 2003, Windows Server2008 R2, Configured Windows AD Services, Policies, etc.  Managing Email/Web hosting Servers and Monitoring (VPS, Dedicated).  Email configuration troubleshooting Server and Client issues (Windows, IOS, Android).  VPN server management (Linux), Hotpot Installation and Support.  IP Phone Configuration and Troubleshooting.  G_Suite email Management.  Customer Support- Email and Telephone.  Configuration and setup Router and Firewall.  Troubleshooting and resolving network connectivity in a LAN environment.  Installing troubleshooting all type of OS.  Backup & Migration of Microsoft outlook  Local printer support (LAN, WIFI)

Choice Solution

Mar 2012 - Nov 2014 -2 yrs, 8 months

India , Adilabad

Job Details: Spearheading technical support team handling infrastructure services on Microsoft Windows technology.  Efficiently handled:  Remote administration of servers for any problem across fidelity offices related to Microsoft Windows Operating System.  Creating and managing User accounts, Groups.  Share path management.  1st level support for embedded tools.  Configuring and troubleshooting IBM Lotus Notes.  Ticket resolving for Local application issues using HPSM.  Ensuring the optimum availability of the VOIP network and Configuring IP Phones  Ensured backup management, reporting and recovery.  Instrumental in:  Reviewing, remediating software distribution failures and eliminating the problems causing those failures using HP LANDesk manager.  Preparing monthly work status report and updating technology specific documents.  Instrumental in implementing and configuring Local and Network Printers (HP CM6030, Canon M4345 MFP).  Creation of Templates and deploying Virtual Machines and resources allocation.