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Saied Ahmed

optimization Teamlead at Webbeds

Cairo, Egypt

Work Experience

  • optimization TeamleadFull Time

    Webbeds

    Jan 2020 - Present -5 yrs, 5 months

    • Call Center Team LeaderFull Time

      Raya Contact Center

      Nov 2019 - Dec 2019 -1 month

      • Ticketing fulfillment (Amadues) Trainer & Team leadPart Time

        Overtrav

        Sep 2016 - Sep 2018 -2 yrs

        Egypt , Cairo

        • English Language InstructorPart Time

          royal soft

          Feb 2016 - Apr 2023 -7 yrs, 2 months

            • Education

            • Bachelor's Degree in tourism

              Helwan University

              Jan 2012 

            • High School - Other

              El Khalil language school

              Jan 2008 

            Skills

            • People Management
            • Customer Service
            • Training
            • ticketing and tourism
            • Amadues
            • Microsoft Excel

            Languages

            • English

              Fluent

            Training & Certifications

            • TTT Train the trainer from SETC

              SETC·2019

            • Team building

              Lynda Library·2018

            • business etiquette

              Coursera ·2017

            • Certified trainer (steps program )

              Teleperformance·2016

            • Amadues

              Nazih center·2016

            • STEP Trainer

              teleperformace·2016

            • TOT (train the trainer course from Resala)

              Teleperformance ·2015

            • Communicative language teaching

              British council·2015

            • ticketing

              Oshen tours·2012

            • ICDL

              ITI·2012
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