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Saher Hedia

Personal relationship officer at Emirates NBD Bank

Heliopolis, Cairo, Egypt

Work Experience

  • CopywriterPart Time

    Yalla yoga

    Mar 2024 - Present -1 yr, 3 months

    Egypt , Cairo

    • Real estate investment expertFreelance / Project

      Massar properties

      Mar 2021 - Mar 2024 -3 yrs

      Egypt , Cairo

      • Team leaderFull Time

        BYC

        Jan 2017 - Present -8 yrs, 5 months

        Egypt , Cairo

        • Job Details:1. Create a sales plan for the year and quarter, anticipating market needs for studying the industry and previous years sales figures. 2. Share the plan with the team and tool implemented to achieve goals. 3. Make coaching sessions , weekly meetings and track performance 4.Make daily cold calls from company data to reach maximum potential clients. 5. Follow up with all potential clients to set maximum number of meetings. 6. Attend meeting with potential clients with shortlisted developers till client reach decisions. 7. Make comparisons and analysis for clients for the shortlisted developments.
      • Personal relationship officerFull Time

        Emirates NBD Bank

        Apr 2014 - Present -11 yrs, 2 months

        Egypt , Cairo

        • Job Details:1. Responsible to attract new clients to bank and to cross sell bank products to the existing and new clients 2. serve all the customers in the branch and answer any inquiring and needs and follow up with the clients till the problem is solved. 3. Responsible to answer and justify any irregular transactions, deposits, withdrawals and transfers etc.. 4. Create appointments with new clients on daily basis and visit these clients to generate new business for the branch and increase branch portfolio. 5. Fill all information of the client in the account opening applications, loans application, credit cards and ensure to gather all documents required to sent them to the concerned departments and follow up with these departments to insure that turn around time is met. 6. Assist all departments with any issues related to a client from our branch ( collection and recovery, call center, card center, etc.) 7. Create any reports needed for branch manager, district related to the branch productivity. 8. Responsible to update companies account information (KYC), Know your customer.
      • Education

        • Bachelor's Degree in Strategic Management

          German University in Cairo (GUC)

          Jan 2008 - Jan 2012 - 4 yr

        • High School - American diploma

          San Joseph American School

          Jan 2008 

        Achievements

        1.One of the three top performers in the organizations for the last three years. 2. Achieving good grades in MBA while working in the sales field. 3. Top grades in Strategic management courses and achieved Grade A in thesis paper research.

        Skills

        • Microsoft Office
        • Economic Statistics
        • Microsoft Powerpoint
        • Strategic Management
        • Microsoft Word
        • Microsoft Excel
        • Marketing
        • Accounting

        Languages

        • Arabic

          Fluent
        • English

          Fluent
        • German

          Beginner

        Training & Certifications

        • Accounting

          Sheraton Sharm·2013
        • SAT

          2008
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