Sahar Hisham Soliman

Marketing CoordinatorFull Time

• Job Details:Assisting team members with day to day marketing tasks and coordinating marketing projects and activities as requested. Assisting with the production of artwork, Responsible for Marketing Expenses for the Projects. Monitoring the social media pages of the project.

Operation Assistant Middle East & AfricaFull Time

• Job Details:- Work with Manager to provide excellent customer service. - Sort and distribute mails and faxes to respective personnel. - Provide support to Operations manager as and when required. - Use telephones to reach out to customers and verify account information. - Cancel or upgrade accounts.

Customer Service Expert (CEE)Full Time

• Job Details:- Resolve customer complaints via phone, email, mail, or social media. - keep records of customer interactions and transactions. - maintain customer databases. - follow up on customer interactions. - communicate and coordinate with internal departments. - provide feedback on the efficiency of the customer service process.