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Sahar Khaled

Sales Manager - Corporate & MICE

New Cairo, Cairo, Egypt

Work Experience

  • Sales Manager - Corporate & MICEFull Time

    The St. Regis New Capital Hotel

    Sep 2023 - Present -1 yr, 9 months

    Egypt , Cairo

    • Executive Assistant to Deputy CEOFull Time

      Recipe

      Jul 2022 - Aug 2023 -1 yr, 1 month

      Egypt , Cairo

      • Job Details:- Being the main point of contact between the different departments within the company. - Handling the inquiries of work associates by being the decision maker whenever needed without referring back to Deputy CEO. - Organizing and coordinating conferences and monthly meetings. - Working to maintain outstanding attendance record in collaboration with the HR department, consistently arriving to work ready to start immediately. - Demonstrating respect, friendliness and willingness between work associates and offering help wherever needed. - Managing team of employees, overseeing hiring, training and professional growth of employees. - Updating spreadsheets and creating presentations to support executives and boost team productivity. - Attending budget meetings as well as negotiating the budget for better results. - Screening calls and emails and responded accordingly to support executive correspondence. - Organizing logistics and materials for each meeting, arranging spaces and taking detailed notes for later dissemination to key stakeholders.

      • Dusit Thani Lakeview Cairo

      • Sales Manager - CorporateFull Time

        Jan 2022 - Jun 2022 -5 months

        Egypt , Cairo

        • Job Details:Met with clients, delivering presentations and educating on product and service features and offerings. Researched competitors' activities and products to uncover new trends Closed lucrative sales deals using strong negotiation and persuasion skills. Established and cultivated solid business relationships with new or existing customers. Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan. Maintained ethical and positive working environment to reduce turnover and promote high retention rates. Reviewed customer service agreements for terms and conditions pricing and accuracy. Resolved customer issues quickly to close deals and boost client satisfaction. Targeted and prospected for new business through telemarketing, individual creativity and innovation. Be a brand ambassador and reflect company values at all times.

      • Assistant Sales Manager - CorporateFull Time

        Aug 2019 - Dec 2021 -2 yrs, 4 months

        Egypt , Cairo

        • Job Details:- Develop, maintain, and improve relationships with key accounts to maintain a high level of service and client loyalty. - Identifying opportunities and strategies to increase sales. - Regularly attending sales meetings and training sessions. - Write and submit daily sales reports. - Keep up-to-date on current market changes and trends. - Focus sales efforts by studying existing and potential needs of clients.

    • Corporate Sales ExecutiveFull Time

      Sofitel Cairo Nile El Gezirah

      Dec 2018 - Jul 2019 -7 months

      Egypt , Cairo

      • Job Details:- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. - Actively seek out new sales opportunities through cold calling, networking and social media. - Set up meetings with potential clients and listen to their wishes and concerns. - Create frequent reviews and reports with sales and financial data. - Maintains quality service by establishing and enforcing organization standards. - Participate on behalf of the company in exhibitions or conferences. - Negotiate/close deals and handle complaints or objections. - Collaborate with team to achieve better results.

      • Education

      • Bachelor Of Arts in Tour Guidance

        Ain Shams University (ASU)

        Jan 2009 - Jan 2013 - 4 yr

      • High School - Thanaweya Amma

        Saint Joseph de l'apparition

        Jan 2009 

      Achievements

      - Nominated as “Best Employee for 4th Quarter” on the behalf of the Front Office team. - One of the Top 3 Up-Sellers for the new Up-Selling program TSA. - Got promoted in a no longer than 1.5 year to a Front Desk Supervisor. - Increasing sales for Les Concierges Company. - Achieving the sales target set monthly at Sofitel Cairo El Gezirah. - Number 3rd of the Top 10 achievers Dusit International for Lobster Inc E-Learning

      Skills

      • Time Management
      • Team Work
      • Sales
      • Customer Satisfaction
      • Administration
      • Customer Experience
      • Event Coordination
      • Business Development
      • Executive Assistant
      • Microsoft Office

      Languages

      • Arabic

        Fluent

      • English

        Fluent

      • French

        Fluent

      • Turkish

        Intermediate

      • Spanish

        Beginner

      Training & Certifications

      • Hospitality Management Studies - Hotel Operations

        Alison - Empower Yourself·2023

      • Dealing With Difficult People In Life & Work

        Alison - Empower Yourself·2023

      • Training and Development with Eduflow

        Coursera·2023

      • DELF B1

        2008
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