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Sahar Zakarya Mohamed

Patient Relation/Guest Relation at Eden Health Care (Egyptian International Company for Hospitals management)

Haram, Giza, Egypt

Work Experience

  • Patient Relation/Guest RelationFull Time

    Eden Health Care (Egyptian International Company for Hospitals management)

    Nov 2017 - Present -7 yrs, 7 months

    Egypt , Giza

    • Job Details:- Greeting Patients as they arrive, coordinating with the other concerned departments and informing them about EDEN facilities. - Provide directions, information and assistance to EDEN’s visitors, patients and guests. - ensuring and providing flawless, professional and high class guest service experiences. - In case of VIP’s patient, the greeters should take the patient to a meeting room or a lounge and help him to finish the process. - Responding to guests needs and direct them to the concerned departments. - Survey: For a hospital, there is no better tool available than patient surveys for concurrently receiving feedback and solidifying relationships. To patients, they demonstrate that the hospital cares about quality and satisfaction, and can provide pointers to improvements in both areas.
  • AccountantFull Time

    Amin Pharmacy

    Jan 2016 - Aug 2017 -1 yr, 7 months

    Egypt , Giza

    • Job Details:- logging or processing bills. - Calculate and pay dues to suppliers. Order new supplies in a timely manner. - Receive the pharmacy products and ensure quality and standards of these products and supplies are as per the requirements.
  • AccountantFull Time

    Ghazala Medical Center

    Feb 2015 - Dec 2015 -10 months

    Egypt , Giza

    • Job Details:- logging or processing bills or expenses. - Assist in payroll calculations and deductions and Calculate wages for overtime earnings.
  • SecretaryFull Time

    Ghazala Medical Center

    Nov 2014 - Dec 2015 -1 yr, 1 month

    Egypt , Giza

    • Job Details:- answering calls, taking messages and handling correspondence. - typing, preparing and collating reports. - liaising with relevant organisations and clients.  - supervising junior staff.
  • Education

    • Bachelor's Degree in Accounting

      Cairo University (CU)

      Jan 2014 - Jan 2017 - 3 yr

    Skills

    • Adaptability / Flexibility
    • Attention To Details
    • organization
    • Interpersonal Communication
    • Time Management
    • Acting as a Team Player
    • Problem Solving
    • Microsoft Excel

    Languages

    • English

      Intermediate
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