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Safwat Yehia Mohamed

Customer Service Manager

Zamalek, Cairo, Egypt

Work Experience

  • Customer Service ManagerFull Time

    Tire & Tech. tires & car services

    Feb 2020 - Sep 2021 -1 yr, 7 months

    Egypt , Cairo

    • Job Details:Establishing department role, hire new team, handling webpage and customer inquires, phone calls, WhatsApp , e-mails . provide other departments with the necessary data & reports for aspects related, following ups and day to day work flow still to go with training evaluation needs & other tasks yet to come
  • Sales & Marketing Assisting ManagerFull Time

    Egypt Sunmarine

    Jul 2019 - Feb 2020 -7 months

    Egypt , Red Sea

    • Sales & Marketing country ManagerFull Time

      PMEC. training and publishing

      Aug 2014 - Aug 2015 -11 months

      • sales & marketing developing managerFull Time

        egytel for hotel supplies

        Jan 2010 - Oct 2013 -3 yrs, 9 months

        • Education

          • Diploma in travel and tourism business

            American University in Cairo (AUC)

            Jan 1991 

          Skills

          • team leader
          • Soft Skills
          • observer
          • good communicator

          Languages

          • Arabic

            Fluent
          • English

            Advanced
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