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Saeed Nessim Mohamed

Central Technical Operation Specialist at Smart Applications

Marg, Cairo, Egypt

Work Experience

  • Central Technical Operation SpecialistFull Time

    Smart Applications

    Jun 2015 - Present -10 yrs

    Egypt , Giza

    • Job Details:Working in Smart Cards Application CO. “Egypt Supply & Bread Project “ The work Roles  Working as Central operation department specialist.  Working on A national project system .  Support all Governorates in Supply & Bread Project.  Support our Branches to solve any technical issue Test new Applications
  • Technical supportFull Time

    TEData

    Jun 2014 - May 2015 -11 months

    Egypt , Cairo

    • Job Details:- Working as a first line technical support for Internet ADSL Services . - Troubleshooting customer’s problems over phone . - Interfaces directly with customers outbound calls and Level 3 Support to solve it . - Ensure problem is solved in line within defined SLA .
  • System AdministratorFull Time

    Hassan Allam Sons

    Sep 2012 - May 2014 -1 yr, 8 months

    Egypt , Cairo

    • Job Details:- Administrate and support of Window server 2008 including Active Directory, Group Policy, LAN,WAN, DNS, DHCP, File Server administration and support . - Manage Active Directory of users, create accounts . - Maintenance of Network System Component [Window server, Access points, and Adsl routers] . - Manage network asset (computers, printers, etc) . - Troubleshooting hardware, software & end users problems . - Setup and installation of all new field laptops and PC . - Provide first support for LAN administration . - - Administrate and support of Firewall Server.
  • Education

    • Bachelor's Degree in management information system

      Future Academy

      Jan 2007 - Jan 2011 - 4 yr

    • High School - Thanaweya Amma

      Elmataria secondary school

      Jan 2007 

    Skills

    • it
    • System Administrator
    • MCITP
    • ICDL
    • Microsoft Office
    • CCNA
    • TMG
    • ISA 2006 Firewall
    • MCSE
    • Software Testing
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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • ISTQB Certified

      ITida·2018
    • MCSA 2012

      Self-Study·2016
    • Java

      Self-study·2016
    • MCITP

      Self-study·2013
    • CCNA

      Misr Learn·2012
    • ICDL

      ministry of comunication and information technology·2010
    • ICDL

      ministry of comunication and information technology·2010
    • Microsoft Access 2007

      Microsoft·2009
    • A+ Maintenace

      Vision Academy·2009
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