
Saeed Nessim Mohamed
Central Technical Operation Specialist at Smart Applications
Marg, Cairo, EgyptWork Experience
Central Technical Operation SpecialistFull Time
- Job Details:Working in Smart Cards Application CO. “Egypt Supply & Bread Project “ The work Roles Working as Central operation department specialist. Working on A national project system . Support all Governorates in Supply & Bread Project. Support our Branches to solve any technical issue Test new Applications
Technical supportFull Time
TEData
Jun 2014 - May 2015 -11 months
Egypt , Cairo
- Job Details:- Working as a first line technical support for Internet ADSL Services . - Troubleshooting customer’s problems over phone . - Interfaces directly with customers outbound calls and Level 3 Support to solve it . - Ensure problem is solved in line within defined SLA .
System AdministratorFull Time
Hassan Allam Sons
Sep 2012 - May 2014 -1 yr, 8 months
Egypt , Cairo
- Job Details:- Administrate and support of Window server 2008 including Active Directory, Group Policy, LAN,WAN, DNS, DHCP, File Server administration and support . - Manage Active Directory of users, create accounts . - Maintenance of Network System Component [Window server, Access points, and Adsl routers] . - Manage network asset (computers, printers, etc) . - Troubleshooting hardware, software & end users problems . - Setup and installation of all new field laptops and PC . - Provide first support for LAN administration . - - Administrate and support of Firewall Server.
Education
Bachelor's Degree in management information system
Future AcademyJan 2007 - Jan 2011 - 4 yr
High School - Thanaweya Amma
Elmataria secondary schoolJan 2007
Skills
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
ISTQB Certified
ITida·2018MCSA 2012
Self-Study·2016Java
Self-study·2016MCITP
Self-study·2013CCNA
Misr Learn·2012ICDL
ministry of comunication and information technology·2010ICDL
ministry of comunication and information technology·2010Microsoft Access 2007
Microsoft·2009A+ Maintenace
Vision Academy·2009