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saeed ali

Cloud Engineer| Systems administrator

Ayyat, Giza, Egypt

Work Experience

  • IT Solution Support EngineerFull Time

    Orange Egypt

    Feb 2023 - Present -2 yrs, 5 months

    Egypt , Giza

    • Job Details:Duties and responsibilities :- -Track issues on all charging systems (SDP, AIR and PCRF). -Track issues on EAI and contact the second line to solve them. -Handling EAI/Charging individual complaint s. -Assisting Customer service to build knowledge to solve issues. -Solve assigned tickets for the supported systems within SLA. -Solve Roaming issues. -provides reports and analysis daily/monthly regarding the support system.

  • Network EngineerFull Time

    Automated system laboratory for Egyptian army

    Oct 2021 - Nov 2022 -1 yr, 1 month

    Egypt , Cairo

    • Job Details:- installing and configuring computer hardware and software, systems, networks, printers, scanners. - working with AutoCAD and Microsoft Word, Excel, Visio

    • Education

    • Bachelor's Degree in Computer engineering

      Helwan University

      Jan 2016 - Jan 2021 - 5 yr

    Skills

    • Networking
    • Cisco CCNA
    • Docker
    • JSON
    • Ansible
    • Python
    • CCNA Security
    • DHCP
    • Cloud
    • DevOps
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    Languages

    • Arabic

      Fluent

    • English

      Advanced
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