SA

Saddam Azad

IT Support Engineer / Data Center Technician at The Centaurus Mall

Islamabad, Pakistan

Work Experience

  • IT Support Engineer / Data Center Technician

    The Centaurus Mall

    Apr 2024 - Present -1 yr, 4 months

    Pakistan

    • Job Details:Provided IT support for 100+ tenants and staff, ensuring minimal downtime. Managed LAN/WAN infrastructure and resolved networking issues. Supported CCTV, POS, and access control systems. Assisted with server monitoring and hardware replacement. Reduced average downtime by 20% through proactive troubleshooting.

  • IT System Intern

    Oil and Gas Development Company Ltd. (OGDCL)

    Jan 2023 - Dec 2023 -11 months

    Pakistan

    • Job Details:Delivered first-line IT support and assisted in server maintenance. Helped in network monitoring and data center operations. Installed updates, resolved user issues, and documented troubleshooting steps.

  • IT Support Officer

    Nayatel Pvt. Ltd.

    Aug 2016 - Aug 2018 -2 yrs

    Pakistan

    • Job Details:Installed and configured internet & IPTV systems for clients. Diagnosed and resolved fiber optic and structured cabling issues. Provided on-site technical support and customer maintenance services.

    • Education

    • Bachelor's Degree in Software Engineering

      Sarhad University of Science & IT

      Jan 2018 - Jan 2022 - 4 yr

    • Diploma in Computer Information Technology

      Government College of Technology (GCT), Rawalakot

    Skills

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