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Sarah Abdeldayem

Revenue Assurance Project Manager at Orange Business Services

Nasr City, Cairo, Egypt

Work Experience

  • Revenue Assurance Project ManagerFull Time

    Orange Business Services

    Feb 2013 - Present -12 yrs, 5 months

    Egypt , Cairo

    • Job Details:• Managing different Orange Projects, Planning them and liaise with other teams to ensure that milestones meet expected scope, quality and timescales. • Manage monthly reports for the Billing Services • Diagnose fault-related with unbilled Technical \ problems, and solve them. • Link the technical team and the Finance Billing team to get the Billing flow • Attend the pre-deployed migration projects. • Provide technical specifications for billing setup and CDR`s • Monitor the proper billing setup and CDR`s integration once migration completed, and provide critical analysis of results. • Provide critical analysis of supplied information • P.S.: Team Management and Members are French and located in France
  • Problem Management ExpertFull Time

    Orange Business Services

    Sep 2009 - Feb 2013 -3 yrs, 5 months

    Egypt , Cairo

    • IT Support EngineerFull Time

      Orange Business Services

      Apr 2008 - Sep 2009 -1 yr, 5 months

      Egypt , Cairo

      • ERP ImplementerFull Time

        4s-systems

        Dec 2005 - Apr 2008 -2 yrs, 4 months

        Egypt , Giza

        • Education

          • MBA in International Business Administration

            ESLSCA Business School

            Jan 2014 - Jan 2016 - 2 yr

          • Bsc in Computer Science

            Ain Shams University (ASU)

            Jan 2001 - Jan 2005 - 4 yr

          • High School - Thanaweya Amma

            futures language schools

            Jan 2001 

          Languages

          • English

            Fluent
          • French

            Intermediate

          Training & Certifications

          • ITIL V3 Foundation

            2014
          • PMP

            CMCS·2014
          • ITIL

            Orange business services ·2011
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