
Abd El Hamid El Sayed Saafan
Network Administrator at Metlife Insurance Company
6th of October, Giza, EgyptWork Experience
Network AdministratorFull Time
Metlife Insurance Company
Jan 2011 - Present -14 yrs, 6 months
Egypt , Cairo
- Job Details:Diagnose hardware and software problems, and replace defective components. Perform data backups and disaster recovery operations. Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. Plan, coordinate, and implement network security measures in order to protect data, software, and hardware. Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use. Perform routine network startup and shutdown procedures, and maintain control records. Design, configure, and test computer hardware, networking software and operating system software. Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. Confer with network users about how to solve existing system problems. Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Train people in computer system use. Load computer tapes and disks, and install software and printer paper or forms. Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements. Analyze equipment performance records in order to determine the need for repair or replacement. Maintain logs related to network functions, as well as maintenance and repair records. Research new technology, and implement it or recommend its implementation. Maintain an inventory of parts for emergency repairs. Coordinate with vendors and with company personnel in order to facilitate purchases.
IT Technical SupportFull Time
AL-Ahly Computer Equipment
Jun 2009 - Dec 2010 -1 yr, 6 months
Egypt , Giza
- Job Details:IT technical support officers monitor and maintain the computer systems and networks of an organization. They may install and configure computer systems, diagnose hardware/software faults and solve technical and applications problems, either over the phone or in person. Technical support officers are sometimes known as help desk operators, technicians, maintenance engineers or applications support specialists. The work is as much about understanding how information systems are used as applying technical knowledge related to computer hardware or software.
IT Training ConsultantFull Time
GESCO Group
Jun 2006 - Dec 2008 -2 yrs, 6 months
Egypt , Cairo
- Job Details:Designs, develops, implements, and maintains client training materials and programs in both classroom and Web-based environments as requested. Liaises with client management to conduct needs evaluation, and follows instructional design and methodology standards in the design and development of effective curriculum and other training materials which meet, support, and incorporate the client's business needs, principles, objectives, strategies, and policies. Directs analysis of and evaluates client's existing training and educational programs, and provides feedback on ways to enhance or replace existing...
Executive, Supervisor, Sales Manager In Sales Department.Full Time
New Horizons Egypt Education Training Center
Jun 2003 - May 2006 -2 yrs, 11 months
Egypt , Giza
- Job Details:Keep up with developments in area of expertise by reading current journals, books and magazine articles. Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures. Schedule classes based on availability of classrooms, equipment, and instructors. Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. Offer specific training programs to help workers maintain or improve job skills. Attend meetings and seminars to obtain information for use in training programs, or to inform management of training program status. Evaluate training materials prepared by instructors, such as outlines, text, and handouts. Develop alternative training methods if expected improvements are not seen. Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, instructors or customer representatives. Screen, hire, and assign workers to positions based on qualifications. Select and assign instructors to conduct training. Devise programs to develop executive potential among employees in lower-level positions. Design, plan, organize and direct orientation and training for employees or customers of industrial or commercial establishment. Negotiate contracts with clients, including desired training outcomes, fees and expenses. Supervise instructors, evaluate instructor performance, and refer instructors to classes for skill development.
Education
Bachelor's Degree in Business Administration
Ain Shams University (ASU)Jan 1998 - Jan 2011 - 13 yr