SA

Saad Mohamed Anwar

Freelance Translator

Agami, Alexandria, Egypt

Work Experience

  • General Manager @ b2booking.uk.com ( B2B travel services online booking engine )Full Time

    b2booking.uk.com

    Feb 2020 - Present -5 yrs, 4 months

    Egypt , Cairo

    • Job Details:This is a B2b wholesaler online booking engine that’s offers flights , hotels , tours , transfers , car rentals & groups handling offline operations Presented to the company the project opening plan with it’s structure and operations business plan to implement the project study from scratch on feb 2020 Signed the contracts needed with the developers & the API suppliers and negotiated the credit terms and all relevant agreements with all parties Implemented the project in coordination with Qtech ( developing company ) and fixed all it’s bugs and issues till we launched the engine live on the 1st of September 2020 Hired and trained my team for the back office operations ( online & offline ) On a one month period and despite the covid-19 circumstances, achieved a booming opening success with a total sales revenue of 02 Million EGP in one month only
  • Operations Director B2BFull Time

    Xmlholiday.com

    Aug 2019 - Present -5 yrs, 10 months

    • Director of Tourism & Aviation / Managing Director )Full Time

      Style Travel Egypt

      Nov 2010 - Jan 2017 -6 yrs, 2 months

      Egypt

      • Job Details:My job description follows ; - Adjustment & development of the company’s infrastructure to cope with the latest in the business. - Setting the company’s goals , plans , targeted markets & travel products - Responsible of packages production from contracting , quotations and prices planning after conducting a market survey on the available competitors. - Responsible of training the operations and sales staff on the packages and how to sell it correctly to avoid operations problems after sale. - Contracting with travel agents , hotels & suppliers in Egypt & also around the world , online & offline as there are destinations that cannot be handled unless through a powerful travel agent in the destination in self . - Maintaining good relationships with all the hoteliers and suppliers worldwide and even visit them in their countries during fam. Trips . - Travelling on fam. Trips to perform hotels and services inspection to help improving our packages by recommending suitable hotels for different clients categories and to visit suppliers as well and check the quality of their services & handling . - Responsible for budgeting all the company’s activities in marketing campaigns & else . - Contracting with all hotels within Egypt for our domestic department and negotiating with local hotels and suppliers. - Contracting with flight carriers & regularly checking the efficiency & prices of our aviation department to make sure they quote the best flight tickets prices through my experience in aviation and flight tickets prices quotations. - Managing the packages quotations & responsible for it’s budgeting & handling and making sure it’s the best around and up to competition while developing operation flow and solving any problems that might occur to our clients or the operation staff while handling . - Managing the Visa application department and making sure the documents presented to the embassies are accurate , authentic and approved by the embassies . - Actively engaged in solving any operations problems that might occur during the trips or with our clients versus our suppliers or else . - Managing & implementing market researches on the competitors products & rates to make sure we have the best prices & services around. - Provide the expertise necessary to facilitate our operations and coordinate a new safe and effective programs to offer . - Create and introduce new packages and promotion programs - Traveled to czech republic and slovakia to find new destinations for MEDICAL TOURISM packages and launched a special department only for the issue to offer and handle some all inclusive medical treatment packages to Karlovy vary & marianske lazne - Managing the strategic development and supervision of the B2B & B2C business to achieve success through business planning. - Developing and implementing the sales & marketing plan for the company - Identify new opportunities from choosing unique & new destinations for our packages and thus ensuring sales growth while productivity levels are maximized through expanding the diversity of services offered to our clients - Plan strategies to increase sales. - Generate sales from all markets and also sub-agents in Egypt . - Attracting & Building partner relationships with small travel agents in Egypt and give them more benefits & good services to make them sell our packages with good commission that is higher than the offered in the market . - Budgeting , planning & conducting Marketing campaigns for the company’s packages - Planning, forecasting and analyzing of the B2B & the B2C business growth - Develop travel agents & also clients relationships and explore new opportunities - Created the idea of the delivery of our services to our clients door to door . - Administers and supervises contracts with all suppliers & sign new agreements with the new destinations handling agents . - Regularly checking to make sure we are offering a high quality service as well as flawless execution of all operations - Monitor customer satisfaction, take the lead in solving complex operational issues - Build partnering relationships with end-users, agents and distributors of packages - Build and manage long term relationships with customers. Determine and address customer expectations, needs and problems. - Ensure sales growth and productivity levels are maximized within an existing dedicated customer base through expanding the depth and variety of services & packages . - Regularly attending travel exhibitions abroad to sign new contracts with new handling agents and also opening new exclusive destinations not available elsewhere while most importantly keeping our company up to date with the latest ideas & technology available in the industry. - Implementing the latest technology in International hotel bookings through online booking engines & new ideas from travel exhibitions.
    • Outbound, Corporate & Aviation Division Manager at SAKKARA TOURS and also Contracting ManagerFull Time

      SAKKARA TOURS

      Mar 2006 - May 2010 -4 yrs, 2 months

      Egypt

      • Job Details:- Joined the company to Launch an Outgoing & Domestic tourism & aviation Division, the project has developed in one year into a company who has a market share and is one of the few best unique outbound tourism producers in Egypt . - Contracted with some of the best international suppliers for some destinations with direct deals on Specific countries, most of them I know their owners or managers personally - Implemented and developed the latest technology of the online booking engines business in the world , contracted with the top 10 engines in the world & started it with B2B in hotels ,transfers , tours and also flight tickets reservations and handling and then developed the company’s website to include a remarkable B2C business as well . - Signed contracts with all the hotels in Egypt for our domestic department in which I got great support from them as I know most of the Egyptian hoteliers & Owners in person through my previous contracting position in Travco Travel. - Responsible of all the packages quotations & offers . - Arranged and launched a studied impact marketing campaign through E-Marketing, Radio ads. , Newspapers ads. , printed materials... etc. - Created the Idea of 4 digits Short number to contact us & implemented it , it was new by that time . - Responsible of planning & conducting a market survey on the available competitors to make sure that our offers are on top of the competition. - Identify new opportunities from choosing NEW exclusive destinations for our packages and thus ensuring sales growth while productivity levels are maximized through expanding the diversity of services offered to our clients - Created and introduced new packages. Developed service advertising and promotion programs . - Responsible of attending the international travel exhibition to sign new contracts , get to know new suppliers & hotels and develop the business . - Achieved a great success in the business as I regularly focus on studying the market then applying the best strategies for operations, sales & marketing. Focused in developing the company’s website & regularly update it with our season’s packages and also white labeled a major booking engine on it , started with B2B in hotels ,transfers , tours and also flight tickets reservations and handling and then developed to include a remarkable B2C business as well . -
    • Education

      • BA in literature and translation

        Ain Shams University (ASU)

        Jan 1994 - Jan 1998 - 4 yr

      • High School - Thanaweya Amma

        Narmer Language School

        Jan 1994 

      Skills

      • Microsoft Office
      • Internet
      • Microsoft Excel
      • Marketing
      • Sales
      • Business Planning
      • Business Development Management
      • Business Analysis
      • Tourism operations Management
      • Management
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      Languages

      • English

        Fluent
      • Arabic

        Fluent

      Training & Certifications

      • Online ticketing course / Amadeus platform & else

        Style Travel Egypt·2012
      • Business Development strategies

        PRO. training center ·2011
      • Online Booking Engines Development Course

        Sakkara Tours·2009
      • Online booking engines user & trainer courses( B2B and B2C )

        Travco Travel·2008
      • Hotels Contracting

        TUI INT. & Travco Travel·2004
      • BA DEGREE IN ENGLISH

        Faculty of Al Alsun / Ain Shams University·1998
      • sales & marketing

        Elite training center ·1996
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