
Saad Abdeldaim
It Manager at Abbasi Group
Dubai, United Arab EmiratesWork Experience
It ManagerFull Time
Abbasi Group
May 2020 - Present -5 yrs, 1 month
United Arab Emirates , Dubai
- Job Details:We achieve a 25% increase in annual revenue by aligning technical projects with organizational goals. Manage the IT department of a company with 100 users in two locations in the UAE and China. Set up and maintain cloud infrastructure via AWS to get better performance and mitigate risk, utilize analytical tools to develop the most efficient package that meets needs and saves money. Single-handedly implemented an information technology security system covering firewall, Switches, servers, and policies led to increased security by 90%. Manage to use CRM, ERP, and online solutions for real estate marketing to accomplish the highest results by being more visible to residential leads and reducing vacant units by 90%. Installed an infrastructural communication system to replace the old inefficient LAN, implementing new routers and switches, using Cisco-Meraki and high performance switches which increased the internal network's speed by 10x. Implement enterprise security techniques network, hardware, disaster recovery, data protection, and endpoint security. Planned, coordinated, and managed all aspects of IT inclusive procurement, installation, commissioning, operation, and maintenance of all hardware and software. Maintain the relationship between our suppliers and vendors in order to achieve company business goals. Manage project through status meetings, weekly reports, identifying risks, and tracking issues. Analyze data for over 1000 clients and suggest opportunities for increased revenue.We achieve a 25% increase in annual revenue by aligning technical projects with organizational goals. Manage the IT department of a company with 100 users in two locations in the UAE and China. Set up and maintain cloud infrastructure via AWS to get better performance and mitigate risk, utilize analytical tools to develop the most efficient package that meets needs and saves money. Single-handedly implemented an information technology security system covering firewall, Switches, servers, and policies led to increased security by 90%. Manage to use CRM, ERP, and online solutions for real estate marketing to accomplish the highest results by being more visible to residential leads and reducing vacant units by 90%. Installed an infrastructural communication system to replace the old inefficient LAN, implementing new routers and switches, using Cisco-Meraki and high performance switches which increased the internal network's speed by 10x. Implement enterprise security techniques network, hardware, disaster recovery, data protection, and endpoint security. Planned, coordinated, and managed all aspects of IT inclusive procurement, installation, commissioning, operation, and maintenance of all hardware and software. Maintain the relationship between our suppliers and vendors in order to achieve company business goals. Manage project through status meetings, weekly reports, identifying risks, and tracking issues. Analyze data for over 1000 clients and suggest opportunities for increased revenue.
It SupervisorFull Time
Educators consultancy
Nov 2015 - May 2020 -4 yrs, 6 months
United Arab Emirates , Dubai
- Job Details:Planned and executed company-wide IT projects, such as the migration of Servers, Windows os, and a new CRM system. Led the migration of the company’s entire server infrastructure to the cloud, resulting in a 20% decrease in hosting costs. Integrating new systems for data storage, network access, and backup enhances reliability and confidentiality. Execute a system audit plan using the CEH, CISM technique, thereby reducing downtime by 90%. Carry repairs & maintenance of all PCs, printers, IP telephones, Servers decrease the IT budget by 95%. Wrote and managed the company’s IT policies and procedures to achieve compliance. Resolve Level 1 & 2 & 3 issues in systems & infrastructure configuring & Troubleshooting Network peripherals. Defined & build new ways of Business delivery to provide online training under the COVID situation led to an increase in revenue by 50%. Develop many web applications using Php and WordPress for the company, including apps for events and new partnership courses. Provided support to 100 users in using Windows and Mac environments.Planned and executed company-wide IT projects, such as the migration of Servers, Windows os, and a new CRM system. Led the migration of the company’s entire server infrastructure to the cloud, resulting in a 20% decrease in hosting costs. Integrating new systems for data storage, network access, and backup enhances reliability and confidentiality. Execute a system audit plan using the CEH, CISM technique, thereby reducing downtime by 90%. Carry repairs & maintenance of all PCs, printers, IP telephones, Servers decrease the IT budget by 95%. Wrote and managed the company’s IT policies and procedures to achieve compliance. Resolve Level 1 & 2 & 3 issues in systems & infrastructure configuring & Troubleshooting Network peripherals. Defined & build new ways of Business delivery to provide online training under the COVID situation led to an increase in revenue by 50%. Develop many web applications using Php and WordPress for the company, including apps for events and new partnership courses. Provided support to 100 users in using Windows and Mac environments.
It ManagerFull Time
Top link group of companies
Feb 2014 - Jul 2015 -1 yr, 5 months
United Arab Emirates , Dubai
- Job Details:Coordinated with third-party vendors, the customer, and the IT team to produce successful solutions. Successfully migrated the company to a new server and implement changes to the network infrastructure that improved performance by 50%. Designed and generate a backup and disaster recovery solution that slashed the average recovery time from 2 days to 2 hours. Successfully implemented changes to the company's firewall that increased security by 25%. Wrote and implemented the company's standard operating procedures for system administration. Resolve Level 3 issues in network configuring & Troubleshooting Network peripherals & IP phones Improved IT solutions & infrastructure consultancy for restaurants & other companies part of the group. Manage a team of 4 information technology members to implement our strategy through all projects Installation & configuration of servers & computers & Procurement other service support. Prepared & monitored over 500 cars & equipment through GPS systems plus reporting to Chairman which gives clear vision to real operation by 100%. Supervising the internal audit and review of tasks and policies to ensure that vulnerability and threats are mitigated. Effective integrations of warehouse management system software applications to centrally handle tasks were delivered. Achieve Time Attendance & Access Control systems for all projects & locations using mobile solutions to track and correct monitors, which was successful by 100%.
Education
cs in computer science
Misr Engineering & Technology acadamyJan 2009 - Jan 2012 - 3 yr
Achievements
We achieve a 25% increase in annual revenue by aligning technical projects with organizational goals.(05/2020 - 06/2022) Single-handedly implemented an information technology security system covering firewall, Switches, servers, and policies led to increased security by 90% and decrease cost by 50%. (05/2020 - 06/2022) Defined & build new ways of Business delivery to provide online training under the COVID situation led to an increase in revenue by 50%. (11/2019 - 05/2020)
Skills
- Maintenance
- Internet
- Project Management
- Manager
- System Administration
- network
- Microsoft Word
- network planner
- Computer Science
- Networking
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
CISM
Edoxi·2022CISM
edoxi·2021ITIL
Hippo Cyber security·2020CEH
EC-COUNCIL·2020CEH
Ec-council·2020ITIL
Hippo·2020mcitp enterprise administrator
new horizon center trainnig·2011mcitp
microsoft·2011