profile-img

Sayed Hussien Mohamed

Customer Experience Manager at ALsamria Group Lumiereclinic Group

Hadayek October, Giza, Egypt

Work Experience

  • Customer Experience ManagerFull Time

    ALsamria Group Lumiereclinic Group

    Sep 2023 - Present -1 yr, 10 months

    Saudi Arabia , Jeddah

    • Group Contact center managerFull Time

      Dar Al-fouad Hospital

      Aug 2018 - Sep 2023 -5 yrs, 1 month

      Egypt , Giza

      • Customer Service ManagerFull Time

        Royal Lab

        Jan 2017 - Aug 2018 -1 yr, 7 months

        Egypt , Cairo

        • CRM ManagerFull Time

          ALBORAQ Group

          Mar 2015 - Feb 2018 -2 yrs, 11 months

          Egypt , Cairo

            • Education

            • Bachelor degree of Social work in Social work

              Cairo University (CU)

              Jan 2003 - Jan 2007 - 4 yr

            • High School - Thanaweya Amma

              Sports High School

              Jan 2003 

            Achievements

            Establishing one of the largest call centers in the medical field

            Skills

            • Customer Service
            • Markting
            • computer
            • Training
            • Microsoft Office
            • Internet
            • Analysis

            Languages

            • Arabic

              Fluent

            • English

              Advanced

            Training & Certifications

            • Digital marketing

              AUC·2020

            • Leadership Skills

              Eccooutsourcing·2010

            • Time Management

              Eccooutsourcing·2010

            • Customer service

              Vodafone·2009

            • Negotiation Skills

              Alico·2009
            Share this Profile