Basic Info

Sayed Mohamed

7 years

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

Call center and customer service manager at Al Gazera hospital

Experience Details

Call center and customer service manager

Operations/Management, Customer Service/Support

Manager

N/A


Company Details

Al Gazera hospital

Giza, Egypt

101-500 employees

Healthcare and Medical Services

Www. Algazerahospital. Com

Feb 2015 to present (1 year 10 months)
Sales & Customer support manager at ALBORAQ Group

Experience Details

Sales & Customer support manager

Customer Service/Support, Sales/Retail, Operations/Management

Manager

N/A


Company Details

ALBORAQ Group

Cairo, Egypt

51-100 employees

Import and Export , Pharmaceuticals , Textile and Clothing

https://www.alboraqmisr.com

Feb 2016 to present (10 months)
Call center manager at Dar AL Fouad Hospital

Experience Details

Call center manager

Customer Service/Support

Manager

N/A


Company Details

Dar AL Fouad Hospital (multinational)

Giza, Egypt

N/A

Healthcare and Medical Services

N/A

Feb 2013 to Feb 2015 (2 years)
Call Center Team Leader at Vodafone

Experience Details

Call Center Team Leader

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services , Telecommunications

N/A

Sep 2010 to Jan 2013 (2 years 4 months)
Customer Service Representative at Vodafone

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services , Telecommunications

N/A

Aug 2009 to Sep 2010 (1 year 1 month)
Sales Team leader at Coptic organization for social Work

Experience Details

Sales Team leader

Customer Service/Support, Marketing/PR/Advertising , Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Coptic organization for social Work

Egypt

11-50 employees

Consumer Services

N/A

Sep 2008 to Jul 2009 (10 months)
Sals agent at ALICO

Experience Details

Sals agent

Customer Service/Support

Entry Level

I


Company Details

ALICO (multinational)

Giza, Egypt

101-500 employees

Insurance

N/A

Aug 2007 to Sep 2008 (1 year 1 month)

Education

Bachelor degree of Social work in Social work

Education Details

Bachelor degree of Social work

Social work

Cairo University, Egypt

C / Good / 65 - 75%

n

n

Cairo University
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Sports High School

Egypt

2003

C / Good / 65 - 75%

N/A

Sports High School
2003

Training and Courses

Training/Course Details

Customer service

Aug 2009

Vodafone

N/A

Training/Course Details

Leadership Skills

Jul 2010

Eccooutsourcing

N/A

Training/Course Details

Time Management

Jul 2010

Eccooutsourcing

N/A

Training/Course Details

Negotiation Skills

Jun 2009

Alico

N/A

This profile is fresh!
Last update 2 days ago.

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Profile Skills and Keywords

ALICOAdaptiveAnalyticalArabicBusiness DevelopmentCall Center And Customer Service ManagerCall Center ManagerCall Center Team LeaderComputerConsumer ServicesCreativeCustomer ServiceCustomer Service RepresentativeDar AL Fouad HospitalDocumentary MoviesEnglishFIFA12 And ChessFlexibleHard WorkerHealthcare And Medical ServicesImport And ExportInsuranceInternetLeaderLeadership SkillsManagementMarketingMarktingMicrosoft OfficeMusicNegotiation SkillsPharmaceuticalsReadingRetailSalesSales & Customer Support ManagerSales Team LeaderSals AgentSocial WorkSupportTelecommunicationsTextile And ClothingTime ManagementVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Computer

Computer

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

5-7 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

5-7 years

Markting

Markting

: Intermediate

: High

:

1-3 years

Key Skills

Analytical, Leader, Hard worker, Creative, Flexible / Adaptive

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