Basic Info
Sayed Mohamed
7 years
Giza, Egypt
Bachelor's Degree
Manager
Work Experience
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Call center and customer service manager at Al Gazera hospital
Experience DetailsCall center and customer service manager Operations/Management, Customer Service/Support Manager N/A Company DetailsAl Gazera hospital Giza, Egypt 101-500 employees Healthcare and Medical Services Www. Algazerahospital. Com
Feb 2015 to present (2 years 5 months)
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Sales & Customer support manager at ALBORAQ Group
Experience DetailsSales & Customer support manager Customer Service/Support, Sales/Retail, Operations/Management Manager N/A Company DetailsALBORAQ Group Cairo, Egypt 51-100 employees Import and Export , Pharmaceuticals , Textile and Clothing https://www.alboraqmisr.com
Feb 2016 to present (1 year 5 months)
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Call center manager at Dar AL Fouad Hospital
Experience DetailsCall center manager Customer Service/Support Manager N/A Company DetailsDar AL Fouad Hospital (multinational) Giza, Egypt N/A Healthcare and Medical Services N/A
Feb 2013 to Feb 2015 (2 years)
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Call Center Team Leader at Vodafone
Experience DetailsCall Center Team Leader Customer Service/Support Experienced (Non-Manager) N/A Company DetailsVodafone (multinational) Cairo, Egypt More then 1000 employees Consumer Services , Telecommunications N/A
Sep 2010 to Jan 2013 (2 years 4 months)
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Customer Service Representative at Vodafone
Experience DetailsCustomer Service Representative Customer Service/Support Entry Level N/A Company DetailsVodafone (multinational) Cairo, Egypt More then 1000 employees Consumer Services , Telecommunications N/A
Aug 2009 to Sep 2010 (1 year 1 month)
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Sales Team leader at Coptic organization for social Work
Experience DetailsSales Team leader Customer Service/Support, Marketing/PR/Advertising , Sales/Retail Experienced (Non-Manager) N/A Company DetailsCoptic organization for social Work Egypt 11-50 employees Consumer Services N/A
Sep 2008 to Jul 2009 (10 months)
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Sals agent at ALICO
Experience DetailsSals agent Customer Service/Support Entry Level I Company DetailsALICO (multinational) Giza, Egypt 101-500 employees Insurance N/A
Aug 2007 to Sep 2008 (1 year 1 month)
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Education
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Bachelor degree of Social work in Social work
Education DetailsBachelor degree of Social work Social work Cairo University, Egypt C / Good / 65 - 75% n n Cairo University
2003 - 2007
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High School - Thanaweya Amma
High School DetailsThanaweya Amma Sports High School Egypt 2003 C / Good / 65 - 75% N/A Sports High School
2003
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Training and Courses
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Customer service at Vodafone
Aug 2009
Training/Course DetailsCustomer service Aug 2009 Vodafone N/A |
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Leadership Skills at Eccooutsourcing
Jul 2010
Training/Course DetailsLeadership Skills Jul 2010 Eccooutsourcing N/A |
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Time Management at Eccooutsourcing
Jul 2010
Training/Course DetailsTime Management Jul 2010 Eccooutsourcing N/A |
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Negotiation Skills at Alico
Jun 2009
Training/Course DetailsNegotiation Skills Jun 2009 Alico N/A |
Likes and Dislikes
Reading, Documentary movies, Music, FIFA12 and Chess
Last update was today
Profile Skills and Keywords
ALICOAdaptiveAnalyticalArabicBusiness DevelopmentCall Center And Customer Service ManagerCall Center ManagerCall Center Team LeaderComputerConsumer ServicesCreativeCustomer ServiceCustomer Service RepresentativeDar AL Fouad HospitalDocumentary MoviesEnglishFIFA12 And ChessFlexibleHard WorkerHealthcare And Medical ServicesImport And ExportInsuranceInternetLeaderLeadership SkillsManagementMarketingMarktingMicrosoft OfficeMusicNegotiation SkillsPharmaceuticalsReadingRetailSalesSales & Customer Support ManagerSales Team LeaderSals AgentSocial WorkSupportTelecommunicationsTextile And ClothingTime ManagementVodafoneSelf-assesed Skills
Tools and Technologies
Computer
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Microsoft Office
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Internet
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Fields of Expertise
Customer Service
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Markting
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