Ramy Ramzy
eCommerce, eMarketing, Digital Marketing
Shubra, Cairo, EgyptWork Experience
E-commerce ManagerFull Time
Sultan Gardens Resort, Sharm El Sheikh
Aug 2017 - Dec 2018 -1 yr, 4 months
Egypt , Giza
E-Commerce Project ConsultantFreelance / Project
- Job Details:o Create project timelines, and manage creative, development milestones and deliverables. o Manage day-to-day planning, scheduling, tracking and reporting. o Clearly communicate the progress and results of the team to the rest of the organization. o Lead the team through successful Identify, Define & Design, Develop, and Launch phases, explaining complex ideas clearly, and managing expectations throughout. o Prepare project documentation including project plans, statements of works and status reports. o Keep projects on track through clear identification of deliverables, risk identification/mitigation, issue tracking, escalation management, status meetings, etc o Ensures timely and appropriate generation, collection, and dissemination of project information. o Manages relationships with internal stakeholders and external vendors. o Manages the overall Operations of the ecommerce tools. o Identifies opportunities to streamline operations and process improvements. o Gather all requirements for projects that involve external vendors, internal departments and/or both. o Manage and execute multiple projects at one time. o Work as a team player with ability to lead a cross-functional project team. o Drive to keep updated with current web technologies and trends.
Regional E-Commerce ManagerFull Time
Cleopatra Luxury Hotels and Resorts
Feb 2015 - Jan 2017 -1 yr, 11 months
Egypt , Cairo
- Job Details:- Contracting with all OTAs with rate and special promotion uploading. - Verify that the hotel is fully activating and optimizing their presence on approved Internet eChannels. o Ensure that hotel is participating in approved eChannels o Regularly audit content, images, reviews and star ratings on eChannels, and work with hotel to make appropriate corrections o Work with regional marketing team to define and execute the hotel eChannel merchandising plan(s) o Explore with eChannel partners merchandizing opportunities on their site. Inform hotel of these opportunity o Execute hotels eChannel marketing tactics o Collaborate with hotel Reservation Leaders and audit hotel performance on eChannels. - Employ eMarketing strategies and tactics to drive revenue for hotel. o Use search engine optimization, paid search, email marketing, and other online marketing tactics to increase penetration with target customers o Collaborate closely with the Regional Marketing team to execute/pull through online Marketing strategies and plans for the hotel. - Track regularly the bookings improvement and presenting a chart with accurate figures and percentage of increase or decrease with clarifications. - Set the Best Available Rate (rate structure) in coordination with DOSM and RDOPR. - Market survey as where we are from our competitors. - Checking all BTB website which already contracted with sales department to make sure that they are featuring us with good listing, information, images, etc… - Generate and update website content company (products, content, and promotions). - Work with agencies to build traffic & sales via the website. - Plan, define and implement website changes and functional improvements. - Monitor key performance indicators on the website and develop plans to improve them. - Social media ads which will generate more likes to our online pages. - Open accounts are more social media website as Flicker, Pinterest, Instagram, Twitter, etc…
Education
Computer Science, Information Systems Section in Information Systems
Culture and Science City (CSC)Jan 2003 - Jan 2007 - 4 yr
High School - Other
Shoubra El-FondokeyaJan 2003
Achievements
- Orange: Best /achievers Recognition Award. - Otel Spider: Best Hospitality eCommerce Services Provider in Egypt.
Skills
- E-Commerce
- E-Marketing
- Digital Marketing
- Windows Movie Maker
- Microsoft Word
- Microsoft Powerpoint
- Microsoft FrontPage
- Microsoft Windows
- E-Commerce
- Communication skills
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Languages
English
FluentArabic
Fluent
Training & Certifications
Mobile Sites Certification
Google·2017The Digital Garage Certification
Google·2017SEO: Ecommerce
Linkedin·2017CPD, Diploma in Digital Marketing
Shaw Academy·2016Increase 20% Direct/Indirect Revenue within 100 Days - Six Circles for Hospitality Digital Planning
Udemy.com·2016How your hotel can rank higher on TripAdvisor in 90 Days
Udemy.com·2016How To Create A Digital Magazine App Business
Udemy.com·2016Digital Analytics Fundamentals (Score: 100%)
Google·2016AdWords Fundamentals (Score: 88%)
Google·2016Facebook Ad Reporting
Facebook·2016Facebook Ads Manager
Facebook·2016SEO Online Training.
Self-Study·2014eCommerce Inventory Management.
Marriott·2014Maximizing TripAdvisor for Your Hotel.
Marriott·2014Mobile Guest Services Certification.
Marriott·2014Rewarding Events Policy Acknowledgement and Pledge.
Marriott·2014Marriott Rewards Rewarding Events.
Marriott·2014Adopting the Appropriate Management Style.
Marriott·2014Addressing and Redistributing E-mail.
Marriott·2014Communicating a Shared Vision.
Marriott·2014Building Upward Relationships.
Marriott·2014Business Etiquette in Introductions.
Marriott·2014Basic Presentation Skills: Creating a Presentation.
Marriott·2014Information Security and Protection Training (ISPT) - eLearning 2014.
Marriott·2014Risk Management: Introduction.
Marriott·2014Risk Management: Security Is Everyone's Responsibility.
Marriott·2014Business We Do - Marriott International - English (Online).
Marriott·2014Creating Work/Life Balance.
Marriott·2014Problem Solving and Decision Making.
TE Data·2013Presentation Skills.
TE Data·2013Time Management.
TE Data·2013Developing Mind Power and Inner Skills
TE Data·2010MCSE.
Self-Study·2009MySQL.
Self-Study·2009English and reached level 10.
AXON·2008ACCESS.
AXON·2008How to deal with people and marketing assets.
Dynamic Dezyne Group·2007CCNA
V Academy·2007NETWORK+.
Vision Academy·2007Network+
Vision Academy·2007