Rwan Ezzat

Logistics Coordinator (Junior)

• Job Details:Responsible for receiving orders from the call center, entering them into the Odoo system and internal systems, and organizing them in Excel for tracking and reporting. Regularly updated the status of orders to ensure timely and accurate information. Monitored daily delivery rates, tracked undelivered orders, and followed up with delivery teams to improve delivery efficiency. Managed product returns by contacting suppliers and coordinating stock management. Monitored stock levels to ensure products were available for orders. Worked with delivery teams to increase delivery rates by regularly sending updates on undelivered orders, pushing for improved performance in on-time deliveries. Coordinated with internal teams and external logistics providers to ensure smooth order fulfillment and resolve delivery or stock issues.

Data Entry Specialist (E-commerce)

• Job Details:Added products to the e-commerce system, including uploading images, writing detailed descriptions, and entering accurate prices. Assigned products to the correct categories to ensure smooth navigation and searchability. Checked and updated stock availability to keep product listings accurate. Searched for and selected high-quality product images to enhance online listings. Ensured all information entered (images, descriptions, prices, stock levels) was precise and up to date. Worked professionally with Excel and Google Sheets for organizing data, bulk uploads, and tracking performance. Maintained backups and organized files for easy access and retrieval.

Marketing Research Report

• Job Details:Specialized in conducting detailed market research to collect and analyze data about competitors, products, pricing, and consumer behavior. Gathered comprehensive data to identify market trends, customer preferences, and competitor strategies. Focused on identifying new business opportunities and untapped markets to help businesses make informed decisions. Analyzed consumer behavior to support strategy development that meets the needs of the target audience. Provided actionable insights to help develop effective marketing strategies based on research findings. Organized and presented research findings in clear, structured reports using Google Sheets for analysis and tracking. Used research data to guide leadership teams in decision-making and strategic planning, helping drive business success.