RUTH RIA ANTONIO GONZALES

NAFFCO

• Office ManagerFull Time

  Oct 2014 - Nov 2015 -1 yr, 1 month

  Egypt , Giza

  • Job Details:• Building an efficient team of colleagues by taking active interest in their welfare, safety and development. • Overseeing Maintenance Customer Service; responding/taking action to critical customer’s inquiries and complaints/issues; making sure that customers are satisfied with the overall service we are giving. • Managing/tracking company vehicle activities to ensure work efficiency of staffs working in the field, to ensure that correct overtime are being declared in the log sheets of site staffs and to ensure that company vehicles are not being used after duty hours without the knowledge of HOD/Office Manager; • Ensuring adequate staff levels to cover for absences and peaks in workload. • Carrying out office staff appraisals, managing performance and disciplining office staff. • Reviewing/approving office staff concerns such as company loan, bank loan, and assessment/increment requests. • Looking after office staff attendance and make sure that there will be no conflicts on staff vacations. • Delegating work to staff and managing their workload and output. • Promoting staff development and training. • Preparing reports for senior management and delivering presentations. • Organizing and chairing meetings with office staff. • Overseeing the recruitment of new staff, including training and induction. • Discussing problems with staff. • Developing and implementing new administrative systems, such as record management. • Managing filing systems. • Managing supplies of stationery and equipment. • Organizing the office layout. • Maintaining the condition of the office and arranging for necessary repairs. • Maintains a high standard of personal hygiene within the Department.
• Personal AssistantFull Time

  May 2011 - Sep 2014 -3 yrs, 4 months

  Egypt , Giza

  • Job Details:Key achievements: • Successfully planned, organized, facilitated, and spearheaded the first ever Team Building Event in NAFFCO (and thereafter various Team Building activities) for Employees’ at all levels of each Directorate such as the Corporate Finance, Export, Sales, Marketing, and Engineering Department. • Instrumental for the interior design and decorations of the CFO, CCO, Group Audit Director, Sales & Marketing, and Project Director’s offices at the new NAFFCO Head Quarter. Main duties: • Effective diary management and planning of the CFO’s diary/workload. • Provided secretarial and administrative support to the Group CFO and Group Audit Director. • Carried out all event planning and coordination for meetings, conferences and seminars not only for the Group CFO and Group Audit Director, but also for the whole Corporate Finance Department and Audit Department. • Extensive coordination and liaison with internal and external key stakeholders such as the Management Team of NAFFCO, Clients, Banks, Suppliers etc. • Prepared Corporate Finance Department’s Annual Leave forecast, ensuring that everything is organized and well planned to avoid conflict of schedules in order to have a smooth work flow within the department. • Arranged travel, visa, accommodation or the Group CFO and Group Audit Director • Commissioned work on Group CFO’s behalf. • Produced and wrote minutes of meetings, reports, and executive reports and summaries. • Maintained efficient and effective paper/electronic filing systems. • Sourced and ordered stationery and other office equipment. • Maintained and took care of important and confidential documents related to Banks and Group Financial Statements. Made sure they are well kept and organized. • Carried out research and ad-hoc projects within the Finance Directorate and for other Departments. Deputize and provided cover for various Staff within the Finance Directorate such as: • Relieved the Main Cashier while on an annual leave or when necessary. • Supported the Cash Management Supervisor if needed. • Assisted Finance colleagues by preparing bank related documents such as typing/filling up bank forms. • Ensures that any issues related to finance staff are properly attended and given proper action in the absence of the Manager.