Basic Info

Ruby Annan

2 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Assistant Manager at R.T.H For Engineering Consultants & Decoration

Experience Details

Assistant Manager

Administration

Experienced (Non-Manager)

- Having good administration skills for creative
- Ability to adapt change & take challenges
- Motivating people and receiving the best results.
- Performed general office duties and administrative tasks


Company Details

R.T.H For Engineering Consultants & Decoration

Alexandria, Egypt

11-50 employees

Furniture , Engineering Services

N/A

Jan 2013 to present (3 years 11 months)
Lone Officer at Piraeus Bank - Egypt

Experience Details

Lone Officer

Banking, Accounting/Finance

Entry Level

Responsible for sales of personal loans services.
Refer clients to loan and investment service specialists.
Approve loans within specified limits, and refer loan applications outside those limits to management for
approval.
Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting
loans
Meet with clients on a regular basis to assess their financial needs and growth opportunities. Provide
clients with the tools, information, and benefits to assist them in attaining their financial goals.


Company Details

Piraeus Bank - Egypt (multinational)

Alexandria, Egypt

More than 1000 employees

Banking, Consumer Services , Accounting and Auditing Services

www.piraeusbank.com.eg/

Sep 2015 to Jan 2016 (4 months)
Customer Service Representative at Orange - Egypt

Experience Details

Customer Service Representative

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

Sell Mobinil products and services and ensure proper collection of required documents.
Sell value added services to customers.
Coordinate with other departments to solve customers' Complaints.
Perform any additional / other requirements or activities according to the department business needs
based on management request.
Make sure the customer center is properly kept.
Responsible for sales sessions training and improve sales skills for staff agents
Tracking quality of sales by creating biweekly sales reports for shop staff with analysis.
Handle customer's complaints and inquiries & provide solutions to their problems.


Company Details

Orange - Egypt (multinational)

Alexandria, Egypt, Egypt

More than 1000 employees

Consumer Services , Telecommunications

www.orange.eg

Oct 2013 to Sep 2015 (1 year 11 months)

Education

BTM in Tourism Management

Education Details

BTM

Tourism Management

The High Institute for Tourism and Hotels , “EGOTH”, Egypt

B / Very Good / 75 - 85%

N/A

N/A

The High Institute for Tourism and Hotels , “EGOTH”
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

M.K.S Language School

Egypt

2010

B / Very Good / 75 - 85%

N/A

M.K.S Language School
2010

Certifications

ICDL
Jul 2014

Certificate details

ICDL

Jul 2014

N/A

N/A

N/A

I.C.C

N/A

Training and Courses

Training/Course Details

Amadeus Reservation System

Jun 2010

High Institute For Tourism & Hotels

N/A

Training/Course Details

Front Office

Sep 2010

Salamlek Palace Hotel & Casino

N/A

Training/Course Details

Cyber Reservation System

Jun 2009

High Institute For Tourism & Hotels

N/A

Training/Course Details

PR (Public Relations)

Jul 2008

Salamlek Palace Hotel & Casino

N/A

This profile is fresh!
Last update was today

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Profile Skills and Keywords

AccountingAccounting And Auditing ServicesAdministrationAmadeus Reservation SystemAssistant ManagerBankingBusiness DevelopmentClassic Rock MusicConsumer ServicesCustomer ServiceCustomer Service RepresentativeCustomer ServicesCyber Reservation SystemCyclingDiscovery ChannelDivingEngineering ServicesEnglishFast BikesFinanceFoodFront OfficeFurnitureGymHandles StressHolidaysICDLIndoor SalesInsuranceInternet SkillsItalianLone OfficerManagementMetaphysics And Psychic PhenomenonMusicNatureNumismaticsOrange - EgyptPR (Public Relations)PetsPhotoshop CS2Piraeus Bank - EgyptPlannerPositive PeopleReadingRetailSalesSchoolshipsSocialSportsSupportSupportiveTeam PlayerTelecommunicationsTourism ManagementTravelWindows Microsoft Office

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Fluent

: Advanced

Italian

Italian

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet Skills

Internet Skills

: Advanced

: High

:

More than 7 years

Windows Microsoft Office

Windows Microsoft Office

: Intermediate

: Medium

:

1-3 years

Photoshop CS2

Photoshop CS2

: Beginner

: Medium

:

1-3 years

Fields of Expertise

Indoor Sales

Indoor Sales

: Advanced

: Medium

:

1-3 years

customer services

customer services

: Advanced

: Medium

:

1-3 years

management

management

: Advanced

: High

:

1-3 years

banking

banking

: Beginner

: Medium

:

Less than 1 year

Key Skills

Planner, Social, Handles Stress, Team Player, Supportive

Online Presence

www.facebook.com/rubyannanhttps://twitter.com/RubyPash

hi..i'm looking for new exciting career

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