Basic Info

Ruba Saeed

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

HR Specialist at Saudi German Hospital

Experience Details

HR Specialist

Human Resources

Experienced (Non-Manager)

N/A


Company Details

Saudi German Hospital (multinational)

Cairo, Egypt

501-1000 employees

Medical Devices and Supplies

http://www.sghcairo.com/

Apr 2017 to present (3 months)
HR Specialist at O2 Mea

Experience Details

HR Specialist

Human Resources

Experienced (Non-Manager)

- Responsible for all the HR functions (Including employment, Personnel, compensation, performance management, benefits, and training and development).
- Conduct recruitment effort for all exempt and non-exempt personnel, students and temporary employees.
- Identifying new recruitment channels as per the company needs
- Responsible for recruiting staff for vacant needed vacancies by CV and phone screening to conduct the initial interviews and select the best one who fits in the job description.
- Proactive coordination with departments for interviews.
- Use different resources to post new vacancies to be able to attract the right calibers
- Preparing HR orientation and on boarding process for new employees, and maintain personnel records/file by following up the employees credentials and monitors career-path program
- Creating, designing and updating job description for all departments
- Creating and updating the company’s organizational chart
- Responsible for conducting quarterly and annual employee performance appraisal.
- Handling Personnel tasks including “attendance and leave, employees' contracts, files, promotions, and Social insurance”.
- Maintains personnel files in compliance with applicable legal requirements
- Preparing monthly payroll for employees and Update reports to salaries and payroll variables Manage the probation periods and the employees termination /suspension (resignations, end of contract…etc.
- Assists in the implementation of the periodic performance appraisal system, evaluation reports according to the set of policies and procedures
- Performs other related duties as required and assigned


Company Details

O2 Mea (multinational)

Cairo, Egypt

11-50 employees

Marketing and Advertising

http://www.o2mea.com/

Dec 2016 to Mar 2017 (3 months)
HR Recruitment Specialist at Wasla Outsourcing

Experience Details

HR Recruitment Specialist

Human Resources

Experienced (Non-Manager)

Supervise & interact closely with staffing coordinators in charge of assigned hires as well as continuous follow up with on-boarding
- Setting KPIs and provide feedback to subordinates
- Support supervisor with weekly update on recruitment progress.
- Monitor and evaluate the weekly and monthly performance for each subordinate.
- Ensure compliance of recruitment processes (evaluation criteria, Reports etc.) to all team
- Discussing with line managers for job specifications, job duties, qualifications and skills.
- Receiving Hiring Request from the Client and working on it with a SL time
- Filing and maintaining candidates database for future open positions
- Preparing weekly and monthly reports to the recruitment manager
- Determine hiring and headcount needs.
- Participate in writing Job Analysis and announcement for the requested jobs by the client.
- Provide on the spot coaching to subordinates


Company Details

Wasla Outsourcing

Cairo, Egypt

More than 1000 employees

Telecommunications, Human Resources

www.wasla.com

Mar 2015 to Dec 2016 (1 year 9 months)
HR Recruitment Coordinator at Wasla Outsourcing

Experience Details

HR Recruitment Coordinator

Human Resources

Entry Level

- Develop a pool of qualified candidates in advance of need contacting community services, colleges, employment agencies and uploading job in recruitment media and social media (Linkedin, Facebook,Wuzzuf, and Jobzella)
- Participating in employment fairs.
- Perform all data entry and proper filling system to keep a qualified candidates database and CV bank for all screened CVs received to be categorized as appropriate.
- Determines applicant requirements by studying job description and job specifications
- Build networks to find qualified passive candidates.
- Conduct phone screening and face to face interviews in a professional and presentable manner.
- Attend interviews with line managers & clients for calibration purpose
- Conduct orientation sessions to potential applicants to qualify them for final interviews
- Assist in modifying & updating job descriptions and specifications.
- Submitting daily & weekly performance reports.
- Participate in updating the company Job Descriptions
- Perform other related duties as required.


Company Details

Wasla Outsourcing

Cairo, Egypt

N/A

Telecommunications, Human Resources , Accounting and Auditing Services

www.wasla.com

May 2014 to Dec 2016 (2 years 7 months)
Customer service Representative at Vodafone International services

Experience Details

Customer service Representative

Customer Service/Support

Experienced (Non-Manager)

- Provide English Customers with the assistance needed for their account and the company products.
- Ability to reach customer satisfaction for any support needed related to technical stuff in
coverage,and handset.
- Ability to create a smooth communication link between customers and the other departments.
- Ability to handle customers' anger, and frustration when needed in difficult problems.
- Surfing the net in assisting customers for their inquiries.
- High adherence in customer operation department policies.
- Achieving the requirements needed to the operations.
- Ability to work in a team work, helping the new employees in product knowledge.
- Ability to make a material for the training team to be delivered to the new employees.
- Supporting customers in their billing inquiries, handling hard calls and their complaints within
the service level required.


Company Details

Vodafone International services (multinational)

Cairo, Egypt

N/A

Telecommunications

http://www.vodafone.co.uk/

Nov 2011 to Jan 2014 (2 years 2 months)

Achievements


received a letter of achievement for 3 months as a Team Head


Education

College Diploma in Human Resource Management

Education Details

College Diploma

Human Resource Management

American University in Cairo (AUC), Egypt

A / Excellent / 85 -100%

N/A

N/A

American University in Cairo (AUC)
2015 - 2016
BA in Languages

Education Details

BA

Languages

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2008 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Soeurs de Notre-Dame des Apotres

Egypt

2008

A / Excellent / 85 -100%

Heliopolis

Soeurs de Notre-Dame des Apotres
2008

Training and Courses

Training/Course Details

English Coversation

Feb 2010

YAT

N/A

Training/Course Details

ICDL

Feb 2010

Misr Academy

N/A

Training/Course Details

Human Resources Management

Apr 2014

YAT Learning Center

N/A

Training/Course Details

Human Resoruces Management

Mar 2015

American University in Cairp

Recruitment & Selection Organizational Behavior ER & Labor Law

Training/Course Details

Excel for HR

Mar 2016

Syndicate of Commercial Professions

N/A

Training/Course Details

Payroll Workshop

Feb 2017

Human Capital Community

N/A

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

Accounting And Auditing ServicesArabicCreativeCustomer ServiceCustomer Service RepresentativeCustomer-orientedEnglishEnglish CoversationEnglish LanguageExcel For HRFrenchHR Recruitment CoordinatorHR Recruitment SpecialistHR SpecialistHandles StressHard WorkerHuman Resoruces ManagementHuman Resource ManagementHuman ResourcesHuman Resources ManagementICDLInterviewingLanguagesLeadershipMarketing And AdvertisingMedical Devices And SuppliesMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordMusicNegotiatorO2 MeaPaintingPayroll WorkshopPhone ScreeningReadingRecruitmentSaudi German HospitalSupportTeachingTeam PerformanceTelecommunicationsTrainingTravellingVodafone International ServicesWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Customer service

Customer service

: Expert

: Extreme - I love it!

:

1-3 years

Recruitment

Recruitment

: Expert

: Extreme - I love it!

:

1-3 years

Interviewing

Interviewing

: Expert

: Extreme - I love it!

:

3-5 years

Phone Screening

Phone Screening

: Expert

: Extreme - I love it!

:

3-5 years

Leadership

Leadership

: Advanced

: High

:

1-3 years

Team Performance

Team Performance

: Advanced

: High

:

1-3 years

English Language

English Language

: Advanced

: Extreme - I love it!

:

Less than 1 year

Training

Training

: Advanced

: Extreme - I love it!

:

1-3 years

Teaching

Teaching

: Little knowledge

: High

:

Less than 1 year

Key Skills

Hard worker, Negotiator, Customer-oriented, Creative, Handles Stress

Online Presence

http://www.linkedin.com/profile/view?id=325556061&trk=nav_responsive_tab_profilen/an/a

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