Basic Info

Rouwina Shaheen

2 years

Cairo, Egypt

High School

Student

Work Experience

Customer service agent for western union USA at Telepreformance

Experience Details

Customer service agent for western union USA

Customer Service/Support

Entry Level

N/A


Company Details

Telepreformance (multinational)

Cairo, Egypt

More than 1000 employees

Financial Services

https://www.teleperformance.com/en-us/egypt

Aug 2016 to present (4 months)
Customer service at Vodafone uk

Experience Details

Customer service

Customer Service/Support

Entry Level

international advisor Uk


Company Details

Vodafone uk (multinational)

cairo, giza, Egypt

N/A

Consumer Services , Computer and Network Security , Public Relations and Communications

http://www.vodafone.co.uk/

Sep 2014 to Dec 2015 (1 year 3 months)
Internship (volunteer) at AIESEC INDIA

Experience Details

Internship (volunteer)

Education/Teaching, Training/Instructor

Student

N/A


Company Details

AIESEC INDIA (multinational)

chennai, India

N/A

Education

http://www.aiesec.in/

Jul 2014 to Sep 2014 (2 months)

Education

Vocational in foreign language

Education Details

Vocational

foreign language, translation

Misr University for Science and Technology (MUST), Egypt

Not specified

N/A

N/A

Misr University for Science and Technology (MUST)
2014 - 2017 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

EL Mostakbal Language School

Egypt

2013

C / Good / 65 - 75%

N/A

EL Mostakbal Language School
2013

Certifications

english teaching
Aug 2014

Certificate details

english teaching

Aug 2014

N/A

N/A

N/A

AIESEC

N/A

Training and Courses

Training/Course Details

english course

Feb 2011

AUC

N/A

This profile is fresh!
Last update 29 days ago.

Jobseeker photo

Profile Skills and Keywords

AIESEC INDIAComputer And Network SecurityConsumer ServicesCustomer ServiceCustomer Service Agent For Western Union USAEducationEnglishEnglish CourseEnglish TeachingEntrepreneurFinancial ServicesForeign LanguageFrenchHandles StressInternshipMicrosoft OfficeMusicNew ExperiencesOrganizerOud And AccordionPaintingPlaying On The PianoPresenterPublic Relations And CommunicationsSingingSocialSupportTelepreformanceTranslationVodafone Uk

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Advanced

: High

:

Less than 1 year

Key Skills

Presenter, Organizer, Social, Handles Stress, Entrepreneur

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