RM
Roka Mohamed
customer service at telecom egypt
Giza, EgyptWork Experience
telecom egypt
Aug 2024 - Present -1 yr
Egypt
- Job Details:providing assistance to customers and resolving complaints efficiently.
etisalat (ids account)
Aug 2020 - Aug 2021 -1 yr
Egypt
- Job Details:promoted services and handled client inquiries.
16511
Aug 2019 - Aug 2025 -6 yrs
Egypt
- Job Details:contacted potential customers and provided product information.
vodafone egypt
Aug 2018 - Aug 2025 -7 yrs
Egypt
- Job Details:responded to customer calls and offered solutions effectively.
Education
Bachelor's Degree in social service
Jan 2022
Skills
- strong communication and customer support skills
- problem-solving and handling customer inquiries
- providing accurate and comprehensive information
- Complaint Resolution
- flexibility and adaptability at work
- Time management and organizational abilities
- commitment to working hours
- Ability to work under pressure
Languages
Arabic
FluentEnglish
Intermediate