RE
Rodaina Elghandakly
Ticket & Reservation Officer, Sales Executive, Egypt Air Miles Program Manager
Smouha, Alexandria, EgyptWork Experience
Ticket & Reservation Officer, Sales Executive, Egypt Air Miles Program ManagerFull Time
Egypt Air
Jan 2007 - Dec 2020 -13 yrs, 11 months
Ticket & Reservation Officer, Sales Executive, Egypt Air Miles Program Manager
Egypt Air
Jan 2007 - Dec 2020 -13 yrs, 11 months
- Job Details:Ensure that all necessary ticket related documentation is filed; time tables updated, brochures, sale and promotional material is properly displayed on individual counters providing various options to the customer which will assist in increasing sales. Provide passengers with details, rules and regulations on Egypt Air tariff fares and actively issue online tickets and sell related products. Provide assistance to Egypt Air passengers and agents. Guide and develop staff to maintain a disciplined and motivated work force and ensure that administrative tasks are completed. Responsible for Egypt Air Bones Program (Egyptian Plus), call center and customer complaints, and preparing agents agreements.
Ticket & Reservation Officer, Sales Executive, Egypt Air Miles Program ManagerFull Time
Egypt Air
Jan 2007 - Jun 2020 -13 yrs, 5 months
Ticket & Reservation Officer, Sales Executive, Egypt Air Miles Program ManagerFull Time
Egypt Air
Jan 2007 - May 2019 -12 yrs, 4 months
Education
Bachelor's Degree in tourism and travel
Alexandria University (ALEXU)Jan 1998
Skills
- Ticketing
- Customer Service
- Business Development
- Passenger services
- reservations
- Creativity
- solid work ethic
- Timely Completion of Assignments
- fast learner
- Self-motivated
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Languages
Arabic
FluentEnglish
FluentArabic
FluentEnglish
FluentArabic
FluentEnglish
FluentArabic
FluentEnglish
Fluent