Robinah Nakabuye

Customer Service Officer

• Job Details:Answer incoming calls and respond to customer’s emails, follow up with customers about pitch bookings and reservations, manage and resolve customer complaints, handle all social media platforms, create and share engaging posts to maintain customer engagement, ensure high levels of customer satisfaction.

Customer Service Clark

• Job Details:Answer incoming calls and respond to customer’s emails, follow up with clients to confirm reservations, promote the hotel’s restaurant, solve client complaints efficiently.

Customer Service Agent/Sales Assistant

• Job Details:Greet incoming guests, provide excellent customer service, handle customer complaints, assist customers in their purchase decisions, maintain records of customer interactions.