Ramadan Ramadan Elbaky – IT Infrastructure and Hosting Lead at General Motors

Work Experience

May 2013 - Present -12 yrs, 2 months

Egypt , Giza

Job Details:Sustain IT Infrastructure Landscape • Manufacturing Application Sustain • Network and Servers Support (First line of support). • Threat & Vulnerability Management • Handling Site Global Ops and “M&L” Escalation tickets. • WAN Infrastructure Support • Network & Servers Implementations • Switches Configurations & Administrations • Servers Configurations & Administrations (Linux & Win) • Patching/Anti-virus/Security Policies • Backup/Restore/BMR • Operations Reports • Managing Suppliers • Server’s maintenance & Health-check • New Infrastructure Projects Implementation • Second Line Service Desk Support • Asset Management • Documents (IP, Servers, Switches, HW Lists, and Passwords)

Fredrek LTD

Sep 2012 - Jan 2013 -4 months

Equatorial Guinea , Malabo

Job Details:• Responsible for restructuring the IT department to the main companies of the Ministry of the Electricity (generating, transmissions, Commercial). •Built the Internal communication between the companies in the mainland and the Island using (VSAT) Lan to Lan VPN. • Centralize the companies systems and SQL servers, PDA servers, Mobile services servers using windows server 2008R2 with Dell PowerEdge R910 and c6100 Servers. • Management building (SCCM 2007- SQL2005 - SQL2008 - Windows VPN - TMG - AD - ADC - DNS - ADNS - Sage ERP - Sage Payroll - File and printing server - Kaspersky Total Space Security), (Network Management UPSs - Cisco Catalyst C2980G Managed Switchs - DLink Managed Switches - Cisco 2600 Inter-VLAN Routers) (WD External Backup Storage and Cloud).

Artvision Group

Jun 2011 - Aug 2012 -1 yr, 2 months

Egypt , Cairo

Job Details:•Design and implement branch network infrastructure started with 100M and with short term plan upgraded to Giga network. •Design and implement branch application infrastructure with Domain Controller and [ADC] With Offsite Server-Core [RODC] •Manage Remote sessions with TMG and RAS / VPN. •Manage branch Internet access with TMG [SMTP-POP-IMAP-SSL-POPS-SMTPS-HTTP- HTTPS-VOIP-G23] Rules • Design and implement File Server with w2k8R2 and MS NTFS permission •Install [CCTV-IP] CAM system to monitor online from [Mobile-MAC-Win] and record online/offline to external Storage

Jun 2007 - Oct 2010 -3 yrs, 4 months

Egypt , Cairo

Job Details:•Establishes system specifications by conferring with users; analyzing workflow, access, information, and security requirements, designing system infrastructure. •Establishes system by planning and executing the selection, installation, Configuration and testing of PC and server hardware, software, LAN And WAN networks, and operating and system management systems; Defining system and operational policies and procedures