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Karima mohmed Mohmed

Customer Service Assistant

Shubra, Cairo, Egypt

Work Experience

  • Customer Service AssistantPart Time

    Amazon

    Sep 2023 - Dec 2023 -3 months

    • Job Details:Receiving inbound calls and making outbound calls to several customers, as well taking actions to serve their needs within the company policy .

  • customer seviceFull Time

    Deena fashion

    Jun 2019 - Jun 2022 -3 yrs

    Egypt , Cairo

    • Job Details:worked as sales agent at denna evening store ,buying soiree dresses and clothes for cutomers for their important events

  • customer service agentFull Time

    Raya Contact Center

    Oct 2015 - Feb 2019 -3 yrs, 4 months

    Egypt , Cairo

    • Job Details:customer service agent for etisalat emirates project

  • retail sales indoorFull Time

    cotton home

    Jan 2012 - Aug 2015 -3 yrs, 7 months

    Egypt , Cairo

      • Education

      • BS in mass communication

        Cairo University (CU)

        Jan 2007 - Jan 2011 - 4 yr

      • High School - Thanaweya Amma

        el sayeda nafesa secondary school

        Jan 2007 

      Skills

      • English
      • Sales
      • Retail
      • Customer Service
      • Sales
      • Microsoft Powerpoint
      • Microsoft Office
      • Adobe Photoshop

      Languages

      • English

        Advanced

      • French

        Beginner

      Training & Certifications

      • soft skills

        cairo university·2014

      • icdl

        cairo university ·2014

      • Berlitz

        Berlitz ·2011

      • Cairo institute for human rights

        cihrs ·2011
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