Tawfek gerges

CCTV Senior Operator adminFull Time

The district mall CashierFull Time

• Job Details:- Manage transactions with customers using cash registers. - Issue receipts, refunds, change or tickets. - Redeem stamps and coupons. - Resolve customer complaints, guide them and provide relevant information. - Representative at Complain Management in Vodafone company from august 2008 till June 2009 - Greet customers when entering or leaving the store. - Handle merchandise returns and exchanges. - Promoted to be Wadi Degla City Staff and working as Parking Cashier

Tourism representativeFull Time

• Job Details:- Responsible for looking after groups of holidaymakers on package holidays, often at international destinations. - organizing and leading excursions and entertainment. - referring complaints and problems to senior management. - resolving conflict with clients