Basic Info

Ahmed Salih

9 years

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

IT Manager at Sisi Group

Experience Details

IT Manager

IT/Software Development

Manager

 IT Manager
- Lead the planning and implementation of all projects, SLAs, in the IT Department
- Preparing annual budget and scheduling expenditures
- Manage the deployment, monitoring, development, upgrade and support of all IT systems, telecommunications, servers, hardware, peripherals, software, websites, E-mails and Office Automation equipment.
- Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure and IT systems
- Preserve company assets by implementing IT policies and procedures, including architecture, security systems, disaster recovery and backup procedures
- Responsible for leading, organizing and managing a team of IT staff, including hiring, training, evaluation, guidance, discipline and discharge
- Testing and implementation of all new applications / solutions and ensure the application of information security policies, principles and practices in respect of both application development and the organization.
- Make sure the cameras and DVRs are up and running 24/7.
 ERP Project manager (Implement Odoo ERP system – Accounts, Purchases, Marketing, CRM, POS, HR, Inventory modules)
- Accountable for the successful delivery of all project phases, releases, and project components.
- Provide consistent and clear communication between all project stakeholders.
- Assign tasks, measure task accomplishments, document and manage issue resolution.
- Lead through required project documentation such as the project charter, funding requests, status report, project plan, and closure documentation
- Report project progress to project sponsors and stakeholders. Identify blocking issues that would interfere with quality, cost, and schedule and recommend options to manage impact.
- Work directly with the partner to manage the technical aspects of a development project
- Track progress of deliverables to completion and ensure project resources are managed to task plans.
- Continually assess project resource requirements and reassigns based on revised project schedules
- Track and drive resolution on open questions, issues and risks, manage and overcome user resistance to change.
- Ensure the Key-users understanding the system very well to do training to end users.


Company Details

Sisi Group

Egypt

51-100 employees

Retail

N/A

Sep 2015 to present (1 year 3 months)
IT Account Manager at Mars Egypt Sales Distributors

Experience Details

IT Account Manager

IT/Software Development, Project/Program Management, Quality

Manager

- Testing FFA, SFA, POS, ERP, BI, and in-housed applications and discovered both syntax and logic errors, documented then sent to Develop. team for rectifying.
- Design and develop reports windows/web-based applications for extracting sales and KPI reports from HHT system using .NET and SQL platforms.
- Created simple and complex reports and KPIs according to the business requirements of the company using different reports applications ( SAP and WINIT Business intelligence systems, SSAS).
- Integrated custom reports with Microsoft Axapta 2009.
- Installing and configuring Hand held devices (Motorola MC70, MC65)
- Configure O’Neil, Zebra RW420 Portable thermal printers for printing orders/invoices/reports from HHT.
- Configure the connection between HHT and Database servers using Wireless and 3G for replication process.
- Training and supporting salesmen team
- Managing maintenance contracts (SLA) with vendors
- Yearly-Meeting with SW house in Dubai to apply new requests by stakeholders.
- One of consultants team for developing and evaluating SFA, FFA application in MARS sales branches in the middle east.(UAE, Egypt, KSA, Morocco)
- Write and maintain user guides and technical documentation.
- Install, configure and manage SQL Server instances.
- creating databases, tables, indexes and other database objects; implement various table partitions for large tables.
- Administered database user accounts; created, modified, deactivated user accounts; assigned and monitored, backups, recovery, security, mirroring, replication, schedule jobs and performance monitoring.
- Used the SQL Server Profiler tool to monitor the performance of SQL Server -- particularly to analyze the performance of the stored procedures.
- Creating, configuring and administering Windows Servers specifically to run Microsoft SQL Server from 2005 through 2012.
- evaluate the applications to make sure they meet our business needs.
- deep understanding the effect of applications on work process for re-developing them to meet IT target (Saving time, effort leads to much profit).
- Responsible for testing and evaluating the software applications and ERP systems, Record and document results and compare to expected results, Document anomalies and issues.
- Responsible for planning and applying IT projects in all MARS EGYPT Service providers.
- Provide overall management and administration of the IT department and ensure all units are fully operational across all business units.
- Manage infrastructure, deliver, forecast, plan capacity, maintain contracts, manage risks, manage service security, agreed SLA’s and approved service design.
- Develop yearly objective in line with management’s for the team members and appraise the same managed team members by defining short and long term objective, strategy for same providing clear direction tasks, training, career path, future development plan, guidance, technical updates and motivation.
- Manage IT assets (HW& Software) as per defined policy and procedure and is responsible for procurement, installation and life-cycle maintenance of IT hardware and Software includes PC’s, peripherals, servers, networking equipment, operating systems and other software.
- Develop and maintain policies, processes and procedures for all activities and tasks executed and followed by IT Operation section and for end users for getting IT services.
- Meets quality control financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Analyze performance of programs and take actions to correct deficiencies.
- Lead a team of support personnel who troubleshoot IT issues.
- Implement policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
- Ensure maximum issue resolutions in minimum time.
- Ensure services incidents and problems are managed and resolved.
- Ensuring secure access to the network for local and remote users.
- Ensure the security of data from internal and external attack..
- Ensure that ERP software meets business requirements and goals, fulfills user requirements, and identifies and resolves systems issues.
- Recommend any additional hardware or software requirements needed for successful ERP deployments, configuration, or maintenance.
- Assist with contracts negotiations with ERP software and service providers as needed.
- Evaluate, install, configure, and deploy Microsoft Axapta 2009, systems software, products, and/or enhancements to existing applications throughout the enterprise.
- Collaborate with analysts, designers, and system owners in the testing of ERP software programs and applications.
- Analyze test results, identify, and effectively communicate the results to the SW house.
- Design reports windows/web-based applications using .NET and SQL


Company Details

Mars Egypt Sales Distributors

Egypt

101-500 employees

FMCG

N/A

Feb 2010 to Aug 2015 (5 years 6 months)
IT Administrator at Egypharma

Experience Details

IT Administrator

IT/Software Development

Experienced (Non-Manager)

 Build Database Application using SQL and .NET for Purchases, warehouses and production departments.
 Managing Network infrastructure and Domain controller 2003.
 Design and Build Company's website: http://www.hefnypharmagroup.com).
 Technical Support: Software installation and upgrades. Data backup and recovery. Specialized services like Internet setup, email or website design. Computer setup and installations.) (Performed upgrades, installation of software and drivers and essential desktop troubleshooting.) .


Company Details

Egypharma

Egypt

51-100 employees

Pharmaceuticals

www.hefnypharmagroup.com

May 2008 to Dec 2009 (1 year 7 months)
SW Developer at Red Sea Factory for pipes

Experience Details

SW Developer

IT/Software Development

Experienced (Non-Manager)

Develop ERP System - all administrations


Company Details

Red Sea Factory for pipes

Cairo, Egypt

501-1000 employees

Manufacturing

N/A

Aug 2006 to Apr 2008 (1 year 8 months)

Achievements


from Feb/2010 to Dec/2011 - IT Specialist
from Jan/2012 to Dec/2012 - IT Administrator
from Jan/2012 to current - IT Account Manager


- Hold First place in Uni. - Graduation Project Grade: Excellent - 4 time Quality principle award - from IT Specialist to IT Administrator to IT Manager in 3 years only - Project Manager (Freelancer) - Database Analyzer (Freelancer)

Education

Bachelor's Degree in Computer Infromation system

Education Details

Bachelor's Degree

Computer Infromation system

faculty of computers and information systems, 6th October, Egypt

A / Excellent / 85 -100%

IT project management  Databa

N/A

faculty of computers and information systems, 6th October
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Orman

Egypt

2002

A / Excellent / 85 -100%

N/A

Orman
2002

Training and Courses

VB.NET at YAT
Aug 2005

Training/Course Details

VB.NET

Aug 2005

YAT

have 10 years experience in ADO.NET using VB.net and C#

Training/Course Details

SQL Administration

Jun 2012

New Horizons

N/A

PMP at ITS
Jan 2015

Training/Course Details

PMP

Jan 2015

ITS

N/A

Training/Course Details

CCNA

Aug 2007

Cairo Uni.

N/A

Training/Course Details

C#

Jan 2014

Pragim Technology

Advanced C#

Training/Course Details

ASP.NET

Jun 2015

Pragim Technology

N/A

This profile is fresh!
Last update 26 days ago.

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Profile Skills and Keywords

ASP.NETAnalyticalArabicBody BuildingC#CCNAComputer Infromation SystemCreativeDatabaseDot NET DevelopmentEnglishFMCGITIT Account ManagerIT AdministratorIT ManagerIT Project ManagamentInfrastructureLeaderLearningManufacturingMicrosoft SQL ServerNetwork AdministrationPMPPharmaceuticalsPlannerProblem SolverProgram ManagementProgrammingProjectProject ManagementQuality AssuranceQuality ControlRetailSQL AdministrationSW DeveloperSoftware DevelopmentSpanishTechnical SupportTravelingVB.NETViolin

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Spanish

Spanish

: Intermediate

: Intermediate

: Beginner

: Intermediate

Tools and Technologies

Microsoft SQL Server

Microsoft SQL Server

: Expert

: Extreme - I love it!

:

More than 7 years

Project Management

Project Management

: Expert

: Extreme - I love it!

:

3-5 years

Technical Support

Technical Support

: Expert

: Extreme - I love it!

:

More than 7 years

Network Administration

Network Administration

: Expert

: Medium

:

More than 7 years

Dot NET Development

Dot NET Development

: Advanced

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Infrastructure

Infrastructure

: Expert

: High

:

5-7 years

IT project Managament

IT project Managament

: Expert

: Extreme - I love it!

:

3-5 years

Programming

Programming

: Expert

: Extreme - I love it!

:

More than 7 years

Database

Database

: Expert

: Extreme - I love it!

:

More than 7 years

Technical Support

Technical Support

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Leader, Planner, Creative, Problem Solver

Online Presence

http://eg.linkedin.com/pub/ahmed-emad-el-din/49/477/88bhttp://www.wedoclub.com

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