Basic Info

Reham Moustafa

9 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Executive secretary of C.E.O at Modern Lotus Travel (M.L.T)

Experience Details

Executive secretary of C.E.O

Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

Modern Lotus Travel (M.L.T)

Giza, Egypt

51-100 employees

Travel and Tourism

www.mlttravel.travel

Apr 2015 to present (1 year 8 months)
Office Manager at Elfagr for Medical Equipment

Experience Details

Office Manager

Administration

Experienced (Non-Manager)

N/A


Company Details

Elfagr for Medical Equipment

Egypt

51-100 employees

Medical Devices and Supplies

www.elfagr-med.com

Nov 2014 to Mar 2015 (4 months)
Follow-Up Responsible at Stitches International Clothing Company

Experience Details

Follow-Up Responsible

Human Resources

Experienced (Non-Manager)

N/A


Company Details

Stitches International Clothing Company

Egypt

501-1000 employees

Textile and Clothing

N/A

Nov 2013 to Aug 2014 (9 months)
HR Assistant at Stitches International Clothing Company

Experience Details

HR Assistant

Human Resources

Experienced (Non-Manager)

N/A


Company Details

Stitches International Clothing Company

Egypt

501-1000 employees

Textile and Clothing

N/A

Jan 2013 to Nov 2013 (10 months)
Customer Service Representative at Teleperformance Egypt

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

•Receiving calls to activate lines for consumers, asking them about some information to validate data then activate the lines for them.
•Answer calls professionally.
•Respond to customer inquiries
•Research required information using available resources
•Handle and resolve customer complaints
•Provide customers with product and service information
•Enter customer information
•Identify and escalate priority issues
•Follow up customer calls where necessary
•Make phone calls to pre-picked phone numbers on behalf of a company, business to customers, gather or share information that can include surveys to improve the service that offered to the customers.


Company Details

Teleperformance Egypt (multinational)

Egypt

More then 1000 employees

Telecommunications

http://www.teleperformance.com/en.aspx

May 2011 to Dec 2012 (1 year 7 months)
Rental Agent at Abou Ghali Automotive Group

Experience Details

Rental Agent

Administration, Logistics/Supply Chain

Experienced (Non-Manager)

N/A


Company Details

Abou Ghali Automotive Group

Egypt

501-1000 employees

Logistics and Supply Chain

N/A

Jan 2010 to Apr 2011 (1 year 2 months)
Assistant to Training & Accounting Manager at Abou Ghali Automotive Group

Experience Details

Assistant to Training & Accounting Manager

Administration, Accounting/Finance

Entry Level

N/A


Company Details

Abou Ghali Automotive Group

Egypt

501-1000 employees

Logistics and Supply Chain

N/A

Jan 2008 to Dec 2009 (1 year 11 months)
Assistant to IT Manager at Abou Ghali Automotive Group

Experience Details

Assistant to IT Manager

Administration, IT/Software Development

Entry Level

N/A


Company Details

Abou Ghali Automotive Group

Egypt

501-1000 employees

Logistics and Supply Chain

N/A

Jan 2006 to Dec 2007 (1 year 11 months)
Secretary at Abou Ghali Automotive Group

Experience Details

Secretary

Administration

Entry Level

N/A


Company Details

Abou Ghali Automotive Group

Egypt

501-1000 employees

Logistics and Supply Chain

N/A

Dec 2004 to Dec 2005 (1 year)

Education

Bachelor's Degree in Faculty of Arts, Libraries & Information Department

Education Details

Bachelor's Degree

Faculty of Arts, Libraries & Information Department

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2000 - 2004
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Alkhanka el thanaweya for girls

Egypt

1999

B / Very Good / 75 - 85%

N/A

Alkhanka el thanaweya for girls
1999

Training and Courses

Training/Course Details

Communication Skills

May 2011

Teleperformance Egypt

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdministrationArabicAssistant To IT ManagerAssistant To Training & Accounting ManagerCommunication SkillsCustomer ServiceCustomer Service RepresentativeData EntryEnglishExecutive Secretary Of C.E.OFaculty Of Arts, Libraries & Information DepartmentFinanceFollow-Up ResponsibleHR AssistantHandles StressHard WorkerHuman ResourcesITInsuranceInternetLogisticsLogistics And Supply ChainMedical Devices And SuppliesMicrosoft OfficeOffice ManagerOrganizerProgrammingRental AgentSecretarySoftware DevelopmentSupportSupportiveTeam PlayerTelecommunicationsTeleperformance EgyptTextile And ClothingTourismTransportationTravelTravel And TourismVisual Basic

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Data Entry

Data Entry

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Advanced

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

More than 7 years

Visual Basic

Visual Basic

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Programming

Programming

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Data Entry

Data Entry

: Expert

: Extreme - I love it!

:

More than 7 years

Secretary

Secretary

: Advanced

: Extreme - I love it!

:

5-7 years

Customer Service

Customer Service

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Hard worker, Organizer, Handles Stress, Team Player, Supportive

Online Presence

http://www.linkedin.com/profile/view?id=30433835&trk=tab_prohttps://www.facebook.com/reham.roma2310https://twitter.com/rimo83

Reham is looking for a new career opportunity. Please help by sharing…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Reham's full profile and find more great talent and professionals to join your team.