Rehab Tarek
Technical Support Specialist at Tab Company
Cairo, EgyptWork Experience
Tab Company
Jan 2023 - Present -2 yrs, 7 months
Egypt
- Job Details:Provide technical support for Tab ERP system, with a focus on core business modules including finance, sales, and purchasing. Write and troubleshoot SQL queries to support data extraction, reporting, and issue resolution. Assist in implementing new system functionalities and supporting end-users during go-live phases. Design and customize reports using built-in tools to meet client requirements and business needs. Deliver training sessions and prepare clear documentation to support users and ensure optimal system usage. Participated in major ERP deployments for clients in Egypt and Saudi Arabia, contributing to successful implementation and post-deployment support.
Propaganda Company
Jan 2022 - Jul 2022 -6 months
Egypt
- Job Details:Conducted outbound calls to promote services and build customer relationships. Collaborated with team members to meet and exceed sales targets. Maintained high levels of customer satisfaction through follow-up and support.