Basic Info

Reem Saleh

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Travel agent at Teleperformance- Expedia.ca

Experience Details

Travel agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Teleperformance- Expedia.ca

Cairo, Egypt

More then 1000 employees

Telecommunications

N/A

Nov 2012 to present (4 years 1 month)
Customer service rep- Travel agent at Teleperformance Egypt

Experience Details

Customer service rep- Travel agent

Customer Service/Support

Experienced (Non-Manager)

Travel Agent at Expedia Canada (Tier I)


Company Details

Teleperformance Egypt

Egypt

N/A

Telecommunications

N/A

Nov 2012 to present (4 years 1 month)
Academic Coordinator at GUC

Experience Details

Academic Coordinator

Administration

Experienced (Non-Manager)

N/A


Company Details

GUC

Cairo, Egypt

More then 1000 employees

Education

N/A

Apr 2014 to present (2 years 8 months)
Academic Coordinator at German University in Cairo

Experience Details

Academic Coordinator

Administration, Customer Service/Support, Education/Teaching

Experienced (Non-Manager)

N/A


Company Details

German University in Cairo

Egypt

N/A

Education

N/A

Apr 2014 to present (2 years 8 months)
English language instructor at Not Courses

Experience Details

English language instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Not Courses

Egypt

501-1000 employees

Education

N/A

Mar 2015 to present (1 year 9 months)
English Language Instructor at Berlitz Egypt

Experience Details

English Language Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Berlitz Egypt (multinational)

Cairo, Egypt

N/A

Education

N/A

Jun 2016 to present (6 months)
Customer service rep- Travel agent at Teleperformance Egypt

Experience Details

Customer service rep- Travel agent

Customer Service/Support

Experienced (Non-Manager)

Travel Agent at Expedia Canada (Tier I)


Company Details

Teleperformance Egypt

Egypt

N/A

Airlines/Aviation, Consumer Services , Hospitality/Hotels

N/A

Nov 2012 to Jan 2014 (1 year 2 months)
English Language Teacher (intern) at Cairo International School

Experience Details

English Language Teacher (intern)

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

Cairo International School

Cairo, Egypt

N/A

Education

N/A

Nov 2013 to Nov 2013 (1 month)
English Language Teacher (intern) at El-Alsun Language school

Experience Details

English Language Teacher (intern)

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

El-Alsun Language school

Cairo, Egypt

N/A

Education

N/A

Dec 2012 to Dec 2012 (1 month)
- International Account Adviser at Vodafone UK

Experience Details

- International Account Adviser

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone UK

Egypt

More then 1000 employees

Telecommunications

N/A

May 2012 to Oct 2012 (5 months)
International Account Advisor at Vodafone UK

Experience Details

International Account Advisor

Customer Service/Support

Experienced (Non-Manager)

Technical Support Customer Service Representative


Company Details

Vodafone UK

Egypt

N/A

Telecommunications

N/A

May 2012 to Oct 2012 (5 months)
International Account Advisor at Vodafone UK

Experience Details

International Account Advisor

Customer Service/Support

Experienced (Non-Manager)

Technical Support Customer Service Representative


Company Details

Vodafone UK

Egypt

N/A

Telecommunications

N/A

May 2012 to Oct 2012 (5 months)
TICO certified Travel Consultant at Expedia Canada- Teleperformance

Experience Details

TICO certified Travel Consultant

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Expedia Canada- Teleperformance

Cairo, Egypt

More then 1000 employees

Telecommunications

N/A

Aug 2011 to May 2012 (9 months)
Customer Service Representative at Teleperformance Egypt

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

Travel Agent at Expedia Canada (Tier I)


Company Details

Teleperformance Egypt

Egypt

N/A

Telecommunications

N/A

Aug 2011 to Jan 2012 (5 months)
Customer Service Representative at Teleperformance Egypt

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

Travel Agent at Expedia Canada (Tier I)


Company Details

Teleperformance Egypt

Egypt

N/A

Telecommunications

N/A

Aug 2011 to Jan 2012 (5 months)
Arts and Crafts Teacher/ Assistant Manager at Diwan Kids' Workshop

Experience Details

Arts and Crafts Teacher/ Assistant Manager

Administration, Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Diwan Kids' Workshop

Cairo, Egypt

N/A

Education

N/A

May 2010 to Aug 2011 (1 year 3 months)
Assistant Manager / Arts and Crafts Teacher at Kids' Workshop

Experience Details

Assistant Manager / Arts and Crafts Teacher

Administration

Experienced (Non-Manager)

N/A


Company Details

Kids' Workshop

Egypt

N/A

Education

N/A

Jan 2010 to Aug 2011 (1 year 7 months)
Assistant Manager / Arts and Crafts Teacher at Kid's Workshop

Experience Details

Assistant Manager / Arts and Crafts Teacher

Administration

Experienced (Non-Manager)

N/A


Company Details

Kid's Workshop

Egypt

N/A

Arts and Crafts , Education

N/A

Jan 2010 to Jan 2011 (1 year)

Achievements


I won a prize in a literary competition when I was in College. I wrote a short story.

Education

Bachelor's Degree in English Language and Literature

Education Details

Bachelor's Degree

English Language and Literature

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2007 - 2011
Bachelor's Degree in English Language and literature

Education Details

Bachelor's Degree

English Language and literature

Faculty of Arts, Ain shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Arts, Ain shams University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El-Sedik Experimental Language School

Egypt

2008

A / Excellent / 85 -100%

N/A

El-Sedik Experimental Language School
2008

Certifications

Certificate details

Foundation Certificate in Human Resources

Jul 2013

N/A

N/A

N/A

N/A

Certificate details

Foundation Certificate in Business Administration

Jul 2013

N/A

N/A

N/A

(The American University in Cairo)

on-going

Training and Courses

Training/Course Details

English Conversation

Jul 2008

The British council

N/A

Training/Course Details

Al-Ahram Weekly's Hosny Guindy Internship

Jun 2009

Al-Ahram Weekly

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

- International Account AdviserAcademic CoordinatorAdministrationAdminstrationAirlinesAl-Ahram Weekly's Hosny Guindy InternshipArabicArts And CraftsArts And Crafts Teacher/ Assistant ManagerAssistant Manager / Arts And Crafts TeacherAviationBerlitz EgyptConsumer ServicesCreativeCustomer ServiceCustomer Service Rep- Travel AgentCustomer Service RepresentativeCustomer-orientedEducationEnglishEnglish ConversationEnglish Language And LiteratureEnglish Language InstructorEnglish Language TeacherFoundation Certificate In Business AdministrationFoundation Certificate In Human ResourcesFrenchHospitalityHotelsInternational Account AdvisorInternetItalianLearning New Things/ LanguagesMicrosoft OfficeMicrosoft OutlookOrganizerProblem SolverReadingRoad TripsSaberStrawberrySupportTICO Certified Travel ConsultantTeam PlayerTelecommunicationsTravel AgentWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Italian

Italian

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Saber

Saber

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

customer service

customer service

: Expert

: Extreme - I love it!

:

3-5 years

adminstration

adminstration

: Expert

: Extreme - I love it!

:

1-3 years

Education

Education

: Intermediate

: High

:

1-3 years

Key Skills

Customer-oriented, Creative, Organizer, Problem Solver, Team Player

Online Presence

https://www.linkedin.com/profile/view?id=333118156&trk=nav_responsive_tab_profile

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