Basic Info

Reem El Zorkani

5 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Team Lead at Misr International University

Experience Details

Team Lead

Operations/Management

Entry Level

• Developing the strategy of the department.
• Developing the scope of services.
• Developing the methodologies used in the department.
• Developing the policies.
• Developing the purposes.
• Developing the procedures.
• Forming a team.
• Developing the used quality improvement tools.
• Developing the job descriptions.
• Developing the competence sheets.
• Training & Educating employees.
• Orientation about the department.
• Supervising the departments work.


Company Details

Misr International University

Egypt

N/A

Education

N/A

Aug 2014 to present (3 years 2 months)
Healthcare mgmt program co-ordinator at Misr International University

Experience Details

Healthcare mgmt program co-ordinator

Operations/Management

Manager

Launched the first pilot TQM training ,prepared material and attended it.


Company Details

Misr International University

Egypt

N/A

Education

N/A

Jun 2014 to present (3 years 4 months)
Senior Account Executive at Deraya Insurance Brokerage

Experience Details

Senior Account Executive

Customer Service/Support, Medical/Healthcare, Banking

Experienced (Non-Manager)

Managing all aspects of the accounts assigned , including retention, renewal, contribution, expansion, pricing discussion, risk and debt management;
• Ensure all targets & objectives set and agreed are met, both personal and business;
• Develop and maintain Strategic Account Plans for the key groups within the portfolio and to segment this portfolio to ensure appropriate focus on the key groups. To this end using appropriate tools/techniques.
• Provide proactive advice to Clients on their plans, spend analysis, market & legislative changes. To prepare and present appropriate account performance material using full graphic capabilities, marketing and sales aids;
• Ensure fully conversant with any changes within Bupa Global, including structural and organizational changes.
• Being an ambassador to Deraya Insurance Brokerage.
• Ensure that all sales activities are completed in a compliant way, ensuring that the relevant governing bodies’ protocols are fulfilled;
• Being able to demonstrate that you pay due regard to customers and treat them fairly.
Other Duties :
Account management,Problem solving,Members handling,Product knowledge,Claims assessing,Collections,Renewals,Create methodologies to develop the process,UK experience.


Company Details

Deraya Insurance Brokerage

Cairo, Egypt

51-100 employees

Insurance

N/A

Jan 2015 to present (2 years 9 months)
Free Lance Yoga Instructor at Free Lance

Experience Details

Free Lance Yoga Instructor

Training/Instructor

Entry Level

N/A


Company Details

Free Lance

Egypt

N/A

Training and Coaching

N/A

Jul 2017 to present (3 months)
Team Lead of patient affairs department at Misr international university

Experience Details

Team Lead of patient affairs department

Medical/Healthcare, Operations/Management

Manager

N/A


Company Details

Misr international university

Egypt

101-500 employees

Education, Healthcare and Medical Services

N/A

Aug 2014 to Dec 2014 (4 months)
Development&Improvement; Manager at Misr International University

Experience Details

Development&Improvement; Manager

Operations/Management

Entry Level

• Developing policies and proc


Company Details

Misr International University

Egypt

N/A

Education

N/A

Jun 2014 to Dec 2014 (6 months)
Owner , Operator , Manager at Elzorkani dental center

Experience Details

Owner , Operator , Manager

Medical/Healthcare

Manager

• Diagnosed new patients.
• Scaling and root planning with polishing with cavitron.
• Whitening, home and office bleaching.
• Simple extraction cases.
• Simple composite restorations.
• Complex composite restorations.
• Amalgam restorations.
• The snap on Hollywood smile .
• Periapical X-ray.
• Manual scaling.
• Preparation of abutments and making crowns and bridges.
• Anterior endodontics procedure.
• Assisted in full arch cases.
• Removing stitches.
• Post insertion and build cores

Planned & implemented new marketing strategies.
Developed & implemented an website and a Facebook page for the center.
Implemented the new system of cosmetic technique using Varioneers instead of the normal porcelain coverings.


Company Details

Elzorkani dental center

Egypt

N/A

Healthcare and Medical Services

N/A

Sep 2012 to Jan 2014 (1 year 4 months)
Manager , Operator and Dental assistant at German Dental Centre

Experience Details

Manager , Operator and Dental assistant

Operations/Management

Manager

• Planned everyday’s appointme


Company Details

German Dental Centre

Egypt

N/A

Healthcare and Medical Services

N/A

Dec 2011 to Jan 2013 (1 year 1 month)

Education

College Diploma in Health/Health Care Administration/Management

Education Details

College Diploma

Health/Health Care Administration/Management

The American University in Cairo, Egypt

Not specified

N/A

Finished the management module only

The American University in Cairo
2014 - 2015
Bachelor's Degree in MANAGEMENT

Education Details

Bachelor's Degree

MANAGEMENT

Dentistry, Egypt

A / Excellent / 85 -100%

N/A

N/A

Dentistry
2013 - 2014
Dentistry in Dentistry

Education Details

Dentistry

Dentistry

Misr International University, Egypt

B / Very Good / 75 - 85%

N/A

got a Bachelor's degree in dentistry in year2011

Misr International University
2006 - 2011
Dentistry in dentistry

Education Details

Dentistry

dentistry

Misr International University (MIU), Egypt

B / Very Good / 75 - 85%

N/A

N/A

Misr International University (MIU)
2006 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

saint Joseph 's school

Egypt

2005

A / Excellent / 85 -100%

N/A

saint Joseph 's school
2005

Certifications

Certificate details

Healthcare management

Feb 2014

N/A

N/A

N/A

american university cairo

N/A

Training and Courses

Training/Course Details

Total Quality mgmt

Jul 2014

MIU

1. Explain and discuss the 4 c

COE at Trainera
Feb 2015

Training/Course Details

COE

Feb 2015

Trainera

N/A

This profile is fresh!
Last update 5 days ago.

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Profile Skills and Keywords

ArabicBankingCOECommunicatorCustomer ServiceDentistryDevelopment&Improvement; ManagerEducationEnglishFree Lance Yoga InstructorFrenchFrozen YogurtHealth/Health Care Administration/ManagementHealthcare And Medical ServicesHealthcare ManagementHealthcare Mgmt Program Co-ordinatorInsuranceLeaderLearning New StuffMaking New FriendsManagementManager , Operator And Dental AssistantMedicalMicrosoft OfficeMicrosoft PowerPointMicrosoft WordOwner , Operator , ManagerPresenterProblem SolverReadingSenior Account ExecutiveSupportSwimmingTeam LeadTeam Lead Of Patient Affairs DepartmentTeam PlayerTotal Quality MgmtTraining And CoachingTravellingWisdomWorking At A Multinational CompanyWorking In A TeamWritingYoga

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Fluent

: Advanced

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

management

management

: Expert

: Extreme - I love it!

:

3-5 years

dentistry

dentistry

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Leader, Communicator, Presenter, Problem Solver, Team Player

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