Basic Info

Asma saudi

2 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer service advisor at CIB bank

Experience Details

Customer service advisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

CIB bank

Smart Village. Giza, Egypt

More than 1000 employees

Banking

cibeg.com

Aug 2015 to present (1 year 4 months)
Customer care at Fouda &Nadim; dental lounge

Experience Details

Customer care

Operations/Management

Entry Level

-Answering telephone calls and maintaining diaries
-Arranging appointments and taking messages
-Typing and word processing and filing
-Sending monthly report to the management
-Control petty cash, Income & Expenses in the lounge.
-Maintaining high level of customer care


Company Details

Fouda &Nadim; dental lounge

Maddi, Egypt

11-50 employees

Healthcare and Medical Services

N/A

Nov 2013 to Jul 2015 (1 year 8 months)
Receptionist at Arab Tech Company

Experience Details

Receptionist

Operations/Management, Customer Service/Support

Entry Level

-Contacting with the clients.
-Organizing and servicing meetings.
-Giving information and helping to solve problems
-Handling complaints and passing them on to a manager if required
-Typing and word processing and filing


Company Details

Arab Tech Company

naser city, Egypt

11-50 employees

Manufacturing

N/A

Jul 2013 to Nov 2013 (4 months)

Education

Bachelor in public law

Education Details

Bachelor

public law

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2010 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Aziz b-Allah High School

Egypt

2009

B / Very Good / 75 - 85%

N/A

Al Aziz b-Allah High School
2009

Certifications

icdl
Jan 2015

Certificate details

icdl

Jan 2015

98 out of 100

N/A

N/A

CU- center for foreign languages and translation

N/A

TOEFL
Jun 2015

Certificate details

TOEFL

Jun 2015

550 out of 700

N/A

N/A

CU- center for foreign languages and translation

N/A

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBankingCustomer CareCustomer ServiceCustomer Service AdvisorEnglishFlexibleHandles StressHealthcare And Medical ServicesIcdlManagementManufacturingMicrosoft OfficeOffice ManagerOrganizerPalletPlaying ViolinPresentation SkillsProblem SolverPublic LawReadingReceptionistRunningSecretarySocial MediaSupportTOEFLTeam Player

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Customer Service

Customer Service

: Advanced

: Extreme - I love it!

:

1-3 years

Presentation Skills

Presentation Skills

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

customer service

customer service

: Advanced

: Extreme - I love it!

:

1-3 years

secretary

secretary

: Intermediate

: Extreme - I love it!

:

Less than 1 year

office manager

office manager

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Organizer, Problem Solver, Flexible / Adaptive, Handles Stress, Team Player

Online Presence

https://www.facebook.com/asmasaudi

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