RG

Rayhana Gaci

Customer Service Officer at Mahy Khoory Automotive (Dongfeng)

Dubai, United Arab Emirates

Work Experience

  • Customer Service Officer

    Mahy Khoory Automotive (Dongfeng)

    Oct 2024 - Present -7 months

    • Job Details:Greeting and directing customers, managing appointments, addressing customer inquiries, document management, data entry.

  • Client Service Representative

    BTC Fashion Matalan

    May 2023 - Oct 2024 -1 yr, 5 months

    • Job Details:Resolve customer issues and complaints, collaborate with cross-functional teams, maintain accurate records, support customers with product information.

  • Client Service Representative

    Viva Beauty

    Jun 2021 - Feb 2023 -1 yr, 8 months

    Algeria

    • Job Details:Demonstrate proper use of makeup and skin care products, help clients find products, explain product usage.

    • Education

    • Master's Degree in Telecommunications Engineering

      University Abu Bekr Belkaid

      Jan 2021 

    • Bachelor's Degree

      University Abu Bekr Belkaid

      Jan 2019 

    • Bachelor's Degree

      University Abu Bekr Belkaid

      Jan 2016 

    Skills

    • Microsoft Office
    • Creativity
    • Customer Service
    • Teamwork and Collaboration
    • Communication skills
    • Problem-Solving
    • Active listening

    Languages

    • English

      Fluent

    • Arabic

      Fluent

    • French

      Fluent
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