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Rawan Rona

Mobile and Internet Banking Intern

Maadi, Cairo, Egypt

Work Experience

  • Mobile and Internet Banking Intern

    National Bank of Egypt

    Aug 2024 - May 2025 -9 months

    Egypt

    • Job Details:Assisted in testing and monitoring the performance of the mobile banking app and internet banking platform to ensure smooth functionality and user experience. Helped in gathering customer feedback and identifying recurring technical or usability issues for escalation to development teams. Participated in internal reviews of digital service offerings and supported benchmarking against competitor platforms. Supported the onboarding process for new digital banking users, including guiding customers through registration and activation steps.
  • Corporate/Commercial Banking Intern

    Egyptian Gulf Bank

    Jul 2024 - May 2025 -10 months

    Egypt

    • Job Details:Assisted in preparing and reviewing credit proposals for corporate clients, including gathering financial data and documentation. Conducted preliminary financial analysis of client statements and business performance under the supervision of credit officers. Supported client relationship managers with account management, follow-ups, and documentation. Engaged in market and sector research to assess industry risks and opportunities affecting client portfolios. Assisted with internal reporting and portfolio monitoring of outstanding facilities.
  • Education

    • Bachelor's Degree in Finance and Investment

      Cairo University (CU)

      Jan 2021 - Jan 2025 - 4 yr

    Skills

    • Microsoft Word
    • Microsoft Excel
    • Microsoft Outlook
    • LaTeX
    • Team Collaboration
    • Client Relationship Management
    • Active listening
    • Communication skills
    • Adaptability
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