Basic Info

Randa Ammar

5 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Program Manager at Bricks4Kidz

Experience Details

Program Manager

Business Development, R&D/Science

Manager

N/A


Company Details

Bricks4Kidz (multinational)

Sheikh Zayed City, Egypt

11-50 employees

Education, Arts and Crafts

www.bricks4kidz.com.eg

Nov 2016 to present (1 month)
Senior Project Application Engineer at Schneider Electric

Experience Details

Senior Project Application Engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

o Maintain expert level of product knowledge and application
o Articulate technology and product positioning to both business and technical users
o Respond to functional and technical elements of RFIs/RFPs
o Listen, understand and convey customer requirements
o Provide technical support, including high-level troubleshooting on project sites, to other team members
Accomplished the following:
o Principles of Industrial Networking (Certified)
o Configuration of ConneXium Switches
o Unity Pro Configuration (Certified)
o Configuration of M580
o Vijeo Citect Configuration
o StructureWare PE Configuration
o StructureWare PE Create Library Templates.


Company Details

Schneider Electric (multinational)

Cairo, Egypt

501-1000 employees

Energy and Utilities, Oil and Gas

N/A

Jan 2016 to Sep 2016 (8 months)
Technical Support Engineer II at Schneider Electric

Experience Details

Technical Support Engineer II

Engineering - Telecom/Technology

Experienced (Non-Manager)

1) Responsible of providing technical support to all the products of Invensys.
2) Analyze product issues and defects reported from the field in order to either identify solutions/workarounds or confirm the defect and escalate as appropriate.
3) Use test systems and processes to verify that fixes or workarounds are effective.
4) Use remote monitoring systems to access installed customer systems to diagnose problems, capture and report performance data.


Company Details

Schneider Electric (multinational)

Cairo, Egypt

501-1000 employees

Energy and Utilities, Engineering Services

N/A

Sep 2013 to Jan 2016 (2 years 4 months)
Technical Support Engineer I at Invensys ( Schneider- Electric)

Experience Details

Technical Support Engineer I

Engineering - Telecom/Technology

Experienced (Non-Manager)

o Responsible of providing technical support to all the products of Invensys.
o Analyze product issues and defects reported from the field in order to either identify solutions/workarounds or confirm the defect and escalate as appropriate.
o Use test systems and processes to verify that fixes or workarounds are effective.
o Use remote monitoring systems to access installed customer systems to diagnose problems, capture and report performance data


Company Details

Invensys ( Schneider- Electric) (multinational)

Cairo - Maadi, Egypt

501-1000 employees

Engineering Services

http://support.ips.invensys.com/Home.asp

Aug 2010 to Aug 2013 (3 years)

Achievements


School - Top scoring student in overall scores for all subjects and in English A level. University - Joined a student body "STP" and The well known charity organization "Resala" Sports - Former Fencing team member. Former Cairo Cycler's team member.

Education

BSc in Communication and Electronics

Education Details

BSc

Communication and Electronics

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Dar EL Tarbia language school

Egypt

2004

A / Excellent / 85 -100%

N/A

Dar EL Tarbia language school
2004

Certifications

TOEFL
Mar 2011

Certificate details

TOEFL

Mar 2011

N/A

N/A

N/A

AMIDEAST

N/A

Certificate details

Microcontrollers - level I

Aug 2007

N/A

N/A

N/A

Panasonic- Ain shams University

N/A

Certificate details

Networking Certified Professional

May 2016

N/A

N/A

N/A

Schneider Electric

N/A

Certificate details

Unity Certified Professional

Jul 2016

N/A

N/A

N/A

Schneider Electric

N/A

Training and Courses

Training/Course Details

MATLAB

Jun 2009

Cairo University

Throughout the 5 years of Engineering, we used this program in nearly all our small projects.. I also used it in our graduation project in programming a "scrambler".

Training/Course Details

C++

Jun 2008

Cairo University

We took C++ as a basic subject for two years ( beginner and intermediate levels)

Training/Course Details

Linux (Beginner)

Dec 2008

Cairo University

Introduction to all the basic info / commands in Linux.. Was required specifically for our graduation project , as our OS was Ubuntu 9.04 (Jaunty)

Training/Course Details

CCNA

Aug 2010

Ahmed Nabil training center

N/A

Training/Course Details

VHDL

Mar 2009

Private - Beginner

N/A

Training/Course Details

Principles of Industrial Networking

Jan 2016

Schneider Electric

N/A

Training/Course Details

Configuration of ConneXium Switches

Jan 2016

Schneider Electric

N/A

Training/Course Details

Unity Pro Configuration

Feb 2016

Schneider Electric

N/A

Training/Course Details

StructureWare PE Configuration

Feb 2016

Schneider Electric

N/A

Training/Course Details

StructureWare PE Create Library Templates

Feb 2016

Schneider Electric

N/A

Training/Course Details

Vijeo Citect Configuration

Feb 2016

Schneider Electric

N/A

Training/Course Details

Configuration of M580

Mar 2016

Schneider Electric

N/A

This profile is fresh!
Last update 20 days ago.

Jobseeker photo

Profile Skills and Keywords

Analyzing DataArabicArts And CraftsBiotechBricks4KidzBusinessC++CCNACommunication And ElectronicsConfiguration Of ConneXium SwitchesConfiguration Of M580CreativeCustomer OrientationCustomer-orientedDrawingEducationEnergy And UtilitiesEngineering ServicesEnglishFUNFrenchGSMICDLInnovationInvensys ( Schneider- Electric)Linux (Beginner)MatlabMicrocontrollersMicrocontrollers - Level INetworking Certified ProfessionalNew IdeasOil And GasOrganizationOrganizerPrinciples Of Industrial NetworkingProblem SolvingProgram ManagerR&DReading & WritingSchneider ElectricScienceSenior Project Application EngineerSocialSocializingStructureWare PE ConfigurationStructureWare PE Create Library TemplatesTOEFLTeam PlayerTeam PlayersTechnical Support EngineerTechnical Support Engineer ITechnical Support Engineer IIUnity Certified ProfessionalUnity Pro ConfigurationVHDLVijeo Citect Configuration

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Beginner

: Beginner

Tools and Technologies

ICDL

ICDL

: Expert

: Medium

:

Less than 1 year

Matlab

Matlab

: Advanced

: Little

:

3-5 years

GSM

GSM

: Intermediate

: High

:

Less than 1 year

Microcontrollers

Microcontrollers

: Intermediate

: Medium

:

Less than 1 year

C++

C++

: Intermediate

: Medium

:

1-3 years

CCNA

CCNA

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

problem solving

problem solving

: Advanced

: High

:

3-5 years

Customer Orientation

Customer Orientation

: Advanced

: High

:

3-5 years

Analyzing Data

Analyzing Data

: Advanced

: High

:

3-5 years

Technical Support Engineer

Technical Support Engineer

: Intermediate

: High

:

3-5 years

Key Skills

Customer-oriented, Creative, Organizer, Social, Team Player

Online Presence

http://www.linkedin.com/profile/view?id=48789736&trk=tab_prohttps://www.facebook.com/randa.ammar.16?ref=tn_tnmnhttps://twitter.com/Randa_Ammar

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