Basic Info

Randa Abdelfattah

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Technical support at Vodafone egypt

Experience Details

Technical support

Customer Service/Support

Experienced (Non-Manager)

technical support agent having CCNA course which make me can handel the customers complains about their network and connection


Company Details

Vodafone egypt (multinational)

Cairo, Egypt

More than 1000 employees

Information Technology Services, Consumer Services

www..vodafone.com.eg

Jan 2012 to Apr 2012 (3 months)

Education

Bachelor's Degree in electronics

Education Details

Bachelor's Degree

electronics, communications

Faculty of Engineering - Cairo University, Egypt

C / Good / 65 - 75%

maths,electronics,mechanics,hardware ,software ,communications asnd waves

N/A

Faculty of Engineering - Cairo University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el shaimaa school

Egypt

2006

A / Excellent / 85 -100%

N/A

el shaimaa school
2006

Certifications

CCNA
Aug 2011

Certificate details

CCNA

Aug 2011

very good

N/A

N/A

IT inistitute

N/A

Training and Courses

Training/Course Details

c plus plus

Jul 2009

communication center at cairo university

N/A

Training/Course Details

microcontrolller course

Aug 2008

hi tech center at cairo university

N/A

Training/Course Details

plc training

Aug 2010

EGPC

N/A

This profile is fresh!
Last update 8 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveC PlusC Plus PlusCCNACommunicationsConsumer ServicesCreativeCustomer ServiceDutchElectronicsEnglishFlexibleGSMHandles StressHard WorkerInformation Technology ServicesMicrocontroller CourseMicrocontrolller CoursePlaying TenisPlc TrainingReading BooksSupportSupportiveSwimmingTechnical SupportUsing Word,exel And InternetVodafone Egypt

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Dutch

Dutch

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

CCNA

CCNA

: Advanced

: High

:

Less than 1 year

GSM

GSM

: Advanced

: High

:

Less than 1 year

Fields of Expertise

using word,exel and internet

using word,exel and internet

: Advanced

: High

:

1-3 years

C plus

C plus

: Beginner

: Little

:

Less than 1 year

microcontroller course

microcontroller course

: Beginner

: Little

:

Less than 1 year

Key Skills

Hard worker, Creative, Flexible / Adaptive, Handles Stress, Supportive

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