Basic Info

Rana Tarek

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Recruitment, Training & OD Specialist at Raya Information Technology

Experience Details

Recruitment, Training & OD Specialist

Human Resources

Experienced (Non-Manager)

Recruitment:
• Supervise & handle recruitment & hiring cycle (C. Vs sourcing for critical key positions, scarce resources headhunting, Internal & External job posts, reference checks, senior level interviews, hiring recommendation decisions for Mgmt. team) Issue contracts & handle Contracting process
• Handling hiring & onboarding process
• Job Adds & Internal Posting
• Conducting/evolving internal induction plan
• Responsible of Raya University project (Adds, Sourcing, administration, logistics, etc…)
• Manage intern program by conducting orientations; scheduling rotations and assignments; monitoring intern job contributions; coaching interns; advising managers on training and coaching
• Develops strategies to source and maintain a highly qualified candidate pool
• Coordinates & participate on-campus and off-site recruitment programs including employment fairs and events Supervise & follow up the process of phone interviews & testing phase
• Works with external recruiters and employment agencies to identify and recruit candidates and utilizes Internet online recruiting sources to identify and recruit candidates.
• Maintains data on recruitment activities, applicant flow, interviews, hires, and transfers
• Files and maintains employment records for future references
• Prepare reports related to the recruitment activities
• Send rejection mails for rejected candidates
• Developed Post Interviewing & hiring satisfaction surveys on quarterly bases.
Training:
• Consolidates the training needs extracted from the performance appraisal & managers need to prepare the training plan
• Implementing annual training plan fulfilling all budgetary consideration and control
• Responsible of training budget
• Conducting all needed training requests local & international according to TNA.
• Coordinates the soft skills tailored workshop
• Guide managers in choosing needed soft skills course for their sup ordinates.
• Maintains records and prepares statistical reports to evaluate performance of instructors and monitor progress of trainees
• Arrange for ongoing technical training and personal development programs for staff members
• Customize & tailor training programs for Top Mgmt. upon conducting the necessary assessments
• Compiles data and analyzes past and current year training requirements to prepare budgets
OD:
• Handling Raya Thank you program to recognize the internal talent pool.
• Develop Orientation Program lists
• Creating a Blue book (Guide book) for new hires to aid them in their journey
• Play the HR role in the Audits cycles (HR, Cisco, ISO)
• Organized Raya IT Kickoff Event 2017
• Created a celebrating program (new baby, newlyweds…etc.) to engage employee more &
improve internal culture.
• Implements internal surveys, (ESS, 360, PA etc)
• Researches books & internet for new HR practices, modules or any new request for OD
projects to be updated with the latest practices.
• Ensures that all reports are distributed through the proper channels & keeps confidential
records in an orderly manner


Company Details

Raya Information Technology

Giza, Egypt

501-1000 employees

Information Technology Services

N/A

May 2015 to present (2 years 5 months)
- Tour operator for America & Europe at Hotelplan turisanda

Experience Details

- Tour operator for America & Europe

Administration

Experienced (Non-Manager)



• Support the tours for Italian tourists anywhere in the world.
• Manage the Itinerary for tours.
• Making a tailor made tours according to the offered budget & requested places within the Slandered of the company.
• Checking & booking the accommodation, sight seen, excursions, private tour & internal TRFs.
• Entering any related data on the system Mythos & updating all essential information related to any Itinerary.
• Working hand to hand with the Italian team to make sure that the customer will have the best service.

Essential Responsibilities:

• Always updated with the latest changes of any accommodation or the cost of any service we offer.
• Knowing any change in the currencies (dollar, euro, etc.).
• Daily checking the system for the new requests.
• Managing all the tours according to the customer request.
• Finding the appropriate alternative in case of unavailability & making sure that it suites the customer.
• Continues update for the Mythos.
• Coordinating FLT time with the TRF & the check in.
• Terminating any deleted requests.


Company Details

Hotelplan turisanda

Cairo, Egypt

51-100 employees

Travel and Tourism

http://www.turisanda.it/

Dec 2011 to Jul 2013 (1 year 7 months)
- Customer relation executive & sales administrator at Fawry

Experience Details

- Customer relation executive & sales administrator

Administration

Experienced (Non-Manager)



• Maintaining the loyalty of the Customers & Vendors.
• System updating with any contracts.
• Tracking contract’s expiry date.
• Defining customers billing issues.
• Tracking any business related news in the Media (written or on internet).
• Keeping sales team up to date with their target.
• Constructing a data base with all the vendors & retailers.

Essential Responsibilities:

1. Daily:
• Daily report with the new vendors & new customer.
• Daily report with the new figures.
• Daily update with Media News.
• Daily system issue update.

2. Monthly:
• Figures Report stating the best seller of the month.
• Representation with monthly selling’s & where are the team from the target.
• Updating the Vendors Data base.
• Renewing or terminating the expired contracts.
• Updating the vendors & retailers with any new policies.
• Contacting with the carrier for any packages.

3. Yearly:
• Making a list with the VIP customers & sending them gifts in any occasion (New Year, Feasts, etc) to maintain their loyalty.


Company Details

Fawry

Cairo, Egypt

501-1000 employees

Telecommunications

www.fawry.com

Jan 2011 to Nov 2011 (10 months)

Achievements

See Achievements

I have achieved Fawry cup as the best employee for two month in row

Education

Bachelor's Degree in language (English- Germany)

Education Details

Bachelor's Degree

language (English- Germany)

Faculty of Alsun, Ain Shams university, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Faculty of Alsun, Ain Shams university
2006 - 2010
High School - American diploma

High School Details

American diploma

Thebes American College

Egypt

2005

A / Excellent / 85 -100%

N/A

Thebes American College
2005

Certifications

GWT (Groundwork in Written Translation)
Aug 2012

Certificate details

GWT (Groundwork in Written Translation)

Aug 2012

87 out of 100

N/A

N/A

AUC

N/A

• Developing HR Professional Diploma
Mar 2017

Certificate details

• Developing HR Professional Diploma

Mar 2017

N/A

N/A

N/A

Regional IT Institute

- Fundamentals of Human Resour

Training and Courses

customer service training at show time
Jun 2009

Training/Course Details

customer service training

Jun 2009

show time

N/A

Microsoft platform, windows & office, YAT, at YAT
Aug 2010

Training/Course Details

Microsoft platform, windows & office, YAT,

Aug 2010

YAT

N/A

International computer driving license at ICDL center
Sep 2012

Training/Course Details

International computer driving license

Sep 2012

ICDL center

N/A

advanced management programme at OMS Dubai
Jan 2014

Training/Course Details

advanced management programme

Jan 2014

OMS Dubai

N/A

• Egyptian Labor Law 2017 at Raya Holding
Nov 2016

Training/Course Details

• Egyptian Labor Law 2017

Nov 2016

Raya Holding

N/A

• Competency based interview Course at American Chamber
Dec 2015

Training/Course Details

• Competency based interview Course

Dec 2015

American Chamber

N/A

This profile is fresh!
Last update 8 days ago.

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Profile Skills and Keywords

- Customer Relation Executive & Sales Administrator- Tour Operator For America & EuropeAdaptiveAdministrationAdminstrationAdvanced Management ProgrammeAlexandriaCatsChocolateCreativeCustomer Service TrainingDogsEl Fel ElazrakEnglishFlexibleFrenchGWT (Groundwork In Written Translation)GermanHamza My SonHard WorkerHuman ResourcesIndependenceInformation Technology ServicesInternational Computer Driving LicenseInternetLanguageLanguage (English- Germany)MaadiMicrosoft OfficeMicrosoft Platform, Windows & Office, YAT,MonkeysMumNegotiatorPersistancePygmalionRecruitment, Training & OD SpecialistRunningSushiSwimingTeam PlayerTelecommunicationsThe SecretTourismTravel And Tourism Competency Based Interview Course Developing HR Professional Diploma Egyptian Labor Law 2017

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Beginner

: Beginner

German

German

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

Human Resources

Human Resources

: Expert

: Extreme - I love it!

:

3-5 years

language

language

: Expert

: Extreme - I love it!

:

More than 7 years

adminstration

adminstration

: Expert

: High

:

1-3 years

tourism

tourism

: Intermediate

: High

:

1-3 years

Key Skills

Hard worker, Negotiator, Creative, Flexible / Adaptive, Team Player

Online Presence

https://www.linkedin.com/in/rana-elhusseny-9aa023113/

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