Rana Sherif Mansour
Customer Service Agent at National bank of Egypt
Shubra, Cairo, EgyptWork Experience
Customer Service AgentFull Time
National bank of Egypt
Sep 2020 - Present -4 yrs, 10 months
Egypt
- Job Details:I’m a customer service agent and i responsible for service the customer and make him satisfied and provide to them the services of the bank
Telemarketing AgentFull Time
JMI brokers company
Nov 2017 - Aug 2020 -2 yrs, 9 months
Egypt , Cairo
- Job Details:I was responsible for targeting foreign customers who interested in forex trading
training at banque du caire Internship
banque du caire
Sep 2016 - Oct 2016 -1 month
Egypt , Cairo
- Job Details:I learned to open an account whether a current account or saving account on paper and saw it in systen and also saw the employees when they talk to clients in customer services and learn alot from them. I can make the work of loans but not perfectly. I saw also the employees where they work in tailor department.
Education
English commerce and business administration in Accounting
Helwan UniversityJan 2014 - Jan 2017 - 3 yr
High School - Other
notre dame des apotresJan 2010
Skills
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Principles of banking certificate
The banking Institute ·2017Banking
banque du caire ·2016Certificate in accounting by excel
Exceligent solutions & Microsoft certified learning consultant ·2016