Basic Info

Rana Roshdy

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

International Adviser at Vodafone UK

Experience Details

International Adviser

Customer Service/Support

Entry Level

This job requires organised thinking and high level of attention to do all kinds of different precedures on the system while still able to keep a conversation going with the customer. An excellent command of the English language for dealing with British customers as well as high soft skills to manage different types of situations. Ability to work for long hours and to work under pressure; to be effiecient and quick at the same time to achieve the targets required.


Company Details

Vodafone UK (multinational)

Egypt

More than 1000 employees

Telecommunications

N/A

Oct 2015 to present (1 year 2 months)
Copy Editor at Hindawi Publishing Corporation

Experience Details

Copy Editor

Media/Journalism/Publishing

Entry Level

N/A


Company Details

Hindawi Publishing Corporation

Cairo, Egypt

501-1000 employees

Publishing and Printing

https://www.hindawi.com/

May 2016 to present (7 months)

Education

Bachelor's Degree in Electrical Engineering

Education Details

Bachelor's Degree

Electrical Engineering

Higher Technological Institute – Tenth of Ramadan City, Egypt

C / Good / 65 - 75%

N/A

N/A

Higher Technological Institute – Tenth of Ramadan City
2010 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Asseddiq International School

Egypt

2009

B / Very Good / 75 - 85%

N/A

Asseddiq International School
2009

Training and Courses

Training/Course Details

VoIP (Voice over Internet Protocol)

Apr 2015

Systel

N/A

Training/Course Details

Telephone Network

Aug 2014

Telecom Egypt

N/A

Training/Course Details

Analog and Digital Electronics

Jul 2011

Jelecom

N/A

Training/Course Details

CCNA

Aug 2012

CITA Academy

N/A

Training/Course Details

Mobile Package

Aug 2013

CITA Academy

N/A

Training/Course Details

Start Writing Fiction

Jun 2015

The Open University

8 week hands-on online course from the Open University in the UK.

Training/Course Details

How Writers Write Fiction

Nov 2015

The University of Iowa

A two-months MOOC provided by university of Iowa and is taught by university professors and published authors. It's an interactive study and practice of writing fiction/creative writing.

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAll Types Of ArtAlmost All Genres Of MusicAnalog And Digital ElectronicsArabicAsian And Egyptian Food. Food In General.CCNACopy EditorCreativeCustomer ServiceElectrical EngineeringEnglishEnglish FilmsFlexibleFruits And Fresh JuicesGSMGermanHandles StressHow Writers Write FictionInformation Technology (IT)International AdviserInternet ResearchInternet SearchItalianJoggingJournalismKorean ShowsLearning Languages Except FrenchMarketingMatlabMediaMexicanMicrosoft ExcelMicrosoft PowerPointMicrosoft WordMobile PackageNetworkingNovels And PoetryPaulo CoelhoProblem SolverPublishingPublishing And PrintingRhonda ByrneSelf-help BooksSocial MediaStart Writing FictionSupportTeam PlayerTelecommunicationsTelephone NetworkThe Violin And The PianoVoIP (Voice Over Internet Protocol)Vodafone UKWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

3-5 years

Internet Search

Internet Search

: Advanced

: High

:

5-7 years

Internet Research

Internet Research

: Advanced

: High

:

5-7 years

Social Media

Social Media

: Advanced

: High

:

5-7 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: Medium

:

Less than 1 year

Writing

Writing

: Intermediate

: Extreme - I love it!

:

3-5 years

Marketing

Marketing

: Beginner

: Medium

:

Less than 1 year

Matlab

Matlab

: Beginner

: Medium

:

Less than 1 year

GSM

GSM

: Beginner

: Medium

:

1-3 years

Networking

Networking

: Beginner

: High

:

1-3 years

Information Technology (IT)

Information Technology (IT)

: Beginner

: High

:

Less than 1 year

CCNA

CCNA

: Little knowledge

: Medium

:

Less than 1 year

Fields of Expertise

Writing

Writing

: Intermediate

: Extreme - I love it!

:

3-5 years

Key Skills

Creative, Problem Solver, Flexible / Adaptive, Handles Stress, Team Player

Online Presence

https://eg.linkedin.com/pub/rana-roshdy/ba/900/a71https://www.facebook.com/rana.roshdy13https://thenightingaled.wordpress.com/

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