Basic Info

Rana thabet

3 years

Giza, Egypt

Diploma

Experienced

Work Experience

Back office at Otlob.com

Experience Details

Back office

Hospitality/Hotels/Food Services, Human Resources, Customer Service/Support

Senior Management (e.g. VP, CEO)

handling customers inquirers and solve their problem and make sure that the customer satisfy.


Company Details

Otlob.com (multinational)

Cairo, Egypt

101-500 employees

Food and Beverage Production

N/A

Aug 2016 to present (1 year 5 months)
Technical support at Te-data

Experience Details

Technical support

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Te-data (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

May 2016 to Jul 2017 (1 year 2 months)
Customer service agent at Orange

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

Handling customers inquiries and solved it and make sure that the customer satisfy


Company Details

Orange

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jul 2015 to May 2016 (10 months)

Education

College Diploma in human resource management

Education Details

College Diploma

human resource management

Helwan University, Egypt

Not specified

N/A

N/A

Helwan University
2016 - 2016
77.5% in commerce

Education Details

77.5%

commerce

Helwan University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Helwan University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Orman

Egypt

2011

A / Excellent / 85 -100%

N/A

Orman
2011
Jobseeker photo

Profile Skills and Keywords

Administration AffairsBack OfficeBasketballCommerceCommunication SkillsConsumer ServicesCreativeCustomer ServiceCustomer Service AgentDrawingEnglishEntrepreneurFood And Beverage ProductionFood ServicesForeign TradeHard WorkerHospitalityHuman Resource ManagementHuman ResourcesLeaderMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOtlob.comPublic RelationshipReadingSupportSupportiveTe-dataTeachingTechnical SupportTelecommunicationsTraveling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

Less than 1 year

Drawing

Drawing

: Expert

: Extreme - I love it!

:

3-5 years

Communication Skills

Communication Skills

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

Less than 1 year

Fields of Expertise

foreign trade

foreign trade

: Expert

: Extreme - I love it!

:

Less than 1 year

administration affairs

administration affairs

: Expert

: Extreme - I love it!

:

1-3 years

human resource management

human resource management

: Intermediate

: Extreme - I love it!

:

Less than 1 year

public relationship

public relationship

: Intermediate

: Extreme - I love it!

:

Less than 1 year

teaching

teaching

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Hard worker, Creative, Entrepreneur, Supportive

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