Basic Info

Rana thabet

Less than 1 year

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Web chat at Otlob.com

Experience Details

Web chat

Hospitality/Hotels/Food Services

Senior Management (e.g. VP, CEO)

N/A


Company Details

Otlob.com (multinational)

Cairo, Egypt

101-500 employees

Food and Beverage Production

N/A

Aug 2016 to present (4 months)
Customer service agent at Mobinil

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

Handling customers inquiries and solved it and make sure that the customer satisfy


Company Details

Mobinil

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jul 2015 to May 2016 (10 months)

Education

College Diploma in human resource management

Education Details

College Diploma

human resource management

Helwan University, Egypt

Not specified

N/A

N/A

Helwan University
2016 - 2016
77.5% in commerce

Education Details

77.5%

commerce

Helwan University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Helwan University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Orman

Egypt

2011

A / Excellent / 85 -100%

N/A

Orman
2011
This profile is fresh!
Last update 8 days ago.

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Profile Skills and Keywords

Administration AffairsBasketballCommerceCommunication SkillsCreativeCustomer ServiceCustomer Service AgentDrawingEnglishEntrepreneurFood And Beverage ProductionFood ServicesForeign TradeHard WorkerHospitalityHuman Resource ManagementLeaderMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOtlob.comPublic RelationshipReadingSupportSupportiveTeachingTelecommunicationsTravelingWeb Chat

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

Less than 1 year

Drawing

Drawing

: Expert

: Extreme - I love it!

:

3-5 years

Communication Skills

Communication Skills

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

Less than 1 year

Fields of Expertise

foreign trade

foreign trade

: Expert

: Extreme - I love it!

:

Less than 1 year

administration affairs

administration affairs

: Expert

: Extreme - I love it!

:

1-3 years

human resource management

human resource management

: Intermediate

: Extreme - I love it!

:

Less than 1 year

public relationship

public relationship

: Intermediate

: Extreme - I love it!

:

Less than 1 year

teaching

teaching

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Hard worker, Creative, Entrepreneur, Supportive

Online Presence

noureony2039@yahoo.comnoureiny2039@yahoo.com

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