Basic Info

Rana nafea

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Office Manager at Injaz Egypt

Experience Details

Office Manager

Administration

Experienced (Non-Manager)

Duties and Description of my Role job at Injaz Egypt:-
-Answering The Phone.
-Welcoming the Customers and Clients.
-Handling all the Office Needs.
-Dealing with all Employees with formality to determine Every one needs and also support them and help them to achieve their target.
-Responsible for the Employees attendance, Meetings,Booking Travelling if needed,transportation and also allowances petty cash.
-Ability to mange time with all employees and their Needs.
-Handling Part time Salaries.
-Own the Petty cash Expenses of the Offices.
-Responsible for the Office Cleaning.
-Responsible for the Maintenance of the office.
-In a brief way I am Responsible for the Whole Office and Employees Work.


Company Details

Injaz Egypt

Cairo, Egypt

51-100 employees

Education

www.injazegypt.org

Jun 2013 to Aug 2016 (3 years 2 months)
Operation Assistant at Herotec for Information Technology

Experience Details

Operation Assistant

Administration

Experienced (Non-Manager)

Duties & Description of my Job Role:-
-Dating and timing for the courses and its Running.
-Preparing the Materials and Stationary.
-Following up the course with its start to the its End.


Company Details

Herotec for Information Technology

Cairo, Egypt

11-50 employees

Education

www.herotec.com

Jan 2013 to May 2013 (4 months)
Customer Care Representative at NGC For Import&Export;

Experience Details

Customer Care Representative

Administration

Experienced (Non-Manager)

Duites & Description of my Job Role:-
-Dealing with the customers outside Egypt.
-Emailing the customers outside Egypt.
-Following up with them about legal Documents.


Company Details

NGC For Import&Export;

Cairo, Egypt

11-50 employees

Import and Export

www.ngc.com

May 2012 to Dec 2012 (7 months)
Receptionist and Admin Assistant at New Horizons Training Center

Experience Details

Receptionist and Admin Assistant

Administration

Experienced (Non-Manager)

Duties and Description of my Job Role:-
-Answering the Phone.
-Welcoming the Customers.
-Doing Evaluation for the Trainers and the Courses.
-Handling the dates and the times of the courses.
-Listens to the complains and should solve them.
-Doing the sheets and the documents which required at the job.
-Caring for the Employees Needs.


Company Details

New Horizons Training Center

Cairo, Egypt

101-500 employees

Education

www.newhorizons.org.eg

Aug 2010 to Apr 2012 (1 year 8 months)

Achievements


-I took a Reward for an Ideal Employee


-I did a Data systematic for Sales Dep.


I gave them training to hoe to deal with a foreigner Customer


-I took a Reward for the most Accurate and smiley Employee


-Mimic (Actors&Actress;) -Comic -Dancing

Education

College Diploma in English Literature

Education Details

College Diploma

English Literature

Faculty of Arts zagazig university, Egypt

C / Good / 65 - 75%

*English Literature Included :- -English Drama -English Novel -English Poetry -English Logistics -Translation -Grammar -English Theater

Activities like:- -Dance -Sing -Writing -Publishing

Faculty of Arts zagazig university
2007 - 2010
College Diploma in Primary and Secondary School

Education Details

College Diploma

Primary and Secondary School

NOTRE DAME SCHOOL, Egypt

B / Very Good / 75 - 85%

Natural Subjects:- -Arabic -English -French -Math -Science -Social

Activities :- -Painting -Music -Sport

NOTRE DAME SCHOOL
1993 - 2003

Certifications

Certificate details

MODLI Certificate

Aug 2010

90 out of 100

N/A

N/A

MODLI Institution

-Elementary level of English
-intermediate level of English
-Advanced Level of English

Training and Courses

Training/Course Details

Microsoft Office

Jul 2010

MODLI

-Word -Excel -Powerpoint

Training/Course Details

English Levels

Oct 2010

MODLI

-Elementary Level -Intermediate Level

Training/Course Details

EDU Egypt Training

Oct 2010

ITI

-Communication Skills -Presentation Skills -B.P.O -Customer Service -English levels -Interviewing Skills -Business Writing

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAdobe PhotoshopArabicCommunicationCommunicatorCustomer Care RepresentativeDancingEDU Egypt TrainingEducationEnglishEnglish LevelsEnglish LiteratureFrenchHard WorkerImport And ExportMODLI CertificateMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordMusicNegotiatorOffice ManagerOperationOperation AssistantOrganizationPresenterPrimary And Secondary SchoolReadingReceptionist And Admin AssistantSportsSupportiveTiming AccuracyTraining

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

Training

Training

: Expert

: Extreme - I love it!

:

5-7 years

Communication

Communication

: Expert

: Extreme - I love it!

:

5-7 years

Organization

Organization

: Expert

: Extreme - I love it!

:

3-5 years

Administration

Administration

: Expert

: Extreme - I love it!

:

5-7 years

Operation

Operation

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Communicator, Hard worker, Negotiator, Presenter, Supportive

Online Presence

Ranaanafea@hotmail.comrananafea1989@gmail.com

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