Rana Ragab

Administrative Assistant

• Job Details:Handled incoming calls, responded to parents' questions and resolved issues they faced in a timely and professional manner. Provided information about course schedules and details about reservations. Managed daily attendance and informed parents immediately about any absences. Provided excellent customer service by responding to messages and inquiries quickly and effectively. Duties included entering and updating student data and contact information.

Front Office Executive

• Job Details:Greeted clients in a professional, positive, and friendly manner. Provided administrative support to the company's executives. Prepared spreadsheets and reports using Microsoft Office. Dealt with sensitive and confidential information professionally and discreetly. Answered phone calls, directed inquiries to appropriate parties, and provided information. Rescheduled appointments, meetings, and classrooms daily. Received and distributed mail and packages. Kept the reception area clean and organized. Performed administrative tasks like data entry, filing, and photocopying.