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Rana Hamdy Mahmoud

Customer Support Representative

Maadi, Cairo, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Abu Dhabi Islamic Bank - Egypt

    Nov 2021 - Dec 2022 -1 yr, 1 month

    Egypt , Cairo

    • Operation Support SpecialistFull Time

      Delivery hero

      May 2019 - Aug 2021 -2 yrs, 3 months

      Egypt , Cairo

      • customer service supportFull Time

        Teleperformance

        Nov 2018 - Apr 2019 -5 months

        Egypt , Cairo

        • Job Details:support the customers and Couriers Via chat
      • AuditorFull Time

        Mohamed ismael office

        Mar 2017 - Aug 2018 -1 yr, 5 months

        Egypt , Cairo

        • Education

          • Bachelor's Degree in Faculty of commerce english section

            Cairo University (CU)

            Jan 2012 - Jan 2016 - 4 yr

          • Bachelor's Degree in Accounting major

            Cairo University (CU)

            Jan 2012 - Jan 2016 - 4 yr

          • High School - Thanaweya Amma

            Maadi Secondary School

            Jan 2012 

          Skills

          • Typing
          • Accounting
          • Microsoft Excel
          • Peach tree
          • QuickBooks
          • Adobe Photoshop
          • Microsoft Word

          Languages

          • Arabic

            Fluent
          • English

            Advanced

          Training & Certifications

          • Marketing , social media

            Pull&Coach Academy·2019
          • Marketing, sociaal media and graphic design

            Pull&coach acadamy·2018
          • Customer service

            Qnb bank·2016
          • Conversational English course

            birlitz center·2016
          • computerized accounting

            Cairo University·2015
          • Computerized accounting

            Cairo university·2015
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