RA

Rana Hesham Ahmed

Call Center Advisor at Raya Contact Center

Mokattam, Cairo, Egypt

Work Experience

  • Call Center AdvisorFull Time

    Raya Contact Center

    Oct 2021 - Present -3 yrs, 9 months

    Egypt , Cairo

    • Junior AccountantFull Time

      Mu academy

      Feb 2021 - Jul 2021 -5 months

      Egypt , Cairo

      • Job Details:1. Record all in and out cashflow 2. Record daily journal entries 3. Post it to general ledger 4. Make trial balance every month 4. Make analysis of experience and revenue every month
    • Telesales and receptionistFull Time

      Mu academy

      Nov 2020 - Feb 2021 -3 months

      Egypt , Cairo

      • Job Details:1. Sell on the phone 2. Responding on message from Facebook 3. Record all data comes from Facebook in excel sheet 4.handling customer's problems and receiving suggestions from customers 5. Show the managment suggested solutions form customers
    • Online sellerPart Time

      Facebook group

      Jul 2019 - Sep 2020 -1 yr, 2 months

      Egypt , Cairo

      • Education

        • Bachelor of Accounting English section in Accounting

          Cairo University (CU)

          Jan 2016 - Jan 2020 - 4 yr

        Skills

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        Languages

        • English

          Advanced

        Training & Certifications

        • english

          berlitz·2017
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