Basic Info

Ramy Zaky

11 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Training Manager at Concorde EL Salam Hotel Sharm El Sheikh

Experience Details

Training Manager

Human Resources

Manager

- Training Needs Analysis for all hotel departments
- Designing and conducting Training programs that close the performance gap
- Scheduling and coordinating all trainings for one year plan
- Supervising the on-job training in hotel
- In cooperation with H&S Engineer, we coordinate H&S Training
- Keeping the Hotel Employee Training Database is up to date
- Keeping the Hotel Employee Training Card is up to date
- Evaluating all Trainings
- Coordinating Language Training in house( English & Russian)
- Designing & Conducting MS. Office courses (Word, Excel and PowerPoint) for the
Supervisory Level
- Make yearly Budget and Specify the yearly desired training hours ( Last year 31000 Hours) for training department
Additional Tasks
- Participating in designing Organization chart and levels of benefits
- Reviewing and completing the Job Description for all Positions in Hotel
- Taking care of Recruitment starting from calling Recruitment agencies, coordinating their
transportation to Sharm, Making Screening interview and checking references for them
- Checking Mystery Phone calls for ensuring standards are met


Company Details

Concorde EL Salam Hotel Sharm El Sheikh

Sharm El Sheikh, Egypt

501-1000 employees

Hospitality/Hotels

N/A

Apr 2015 to present (1 year 8 months)
Training Manager at Supreme

Experience Details

Training Manager

Human Resources

Manager

N/A


Company Details

Supreme

Cairo, Egypt

101-500 employees

Food Services/Restaurants/Catering

N/A

Aug 2014 to Apr 2015 (8 months)
Asst. Training Manager at Sultan Garden Resort Sharm El Sheikh

Experience Details

Asst. Training Manager

Human Resources

Experienced (Non-Manager)

N/A


Company Details

Sultan Garden Resort Sharm El Sheikh

Sharm El Sheikh, Egypt

501-1000 employees

Hospitality/Hotels

www.sultangardens.com

Mar 2013 to Aug 2014 (1 year 5 months)
Tra. at ICEMAN

Experience Details

Tra.

Human Resources

Manager

N/A


Company Details

ICEMAN

6th of October, Egypt

More than 1000 employees

Food and Beverage Production

N/A

Oct 2011 to Mar 2014 (2 years 5 months)

Achievements


- Conducting Management Course for Senior Managers & Executives at Concorde El Salam Sharm El Sheikh - Creating & Designing a Job Analysis for all the hotel at Sultan Gardens Resort Sharm El Sheikh - Creating and Developing the CDC (colleague Development Plan) in Dreams Beach Resort - Creating and developing Strategic recruitment training and system - Conducting Competency Based Interviewing workshop for Managers - Conducting Craft Training Certificate workshop for supervisors. - Conducting InterContinental Experience, you bring it to life and Handling Guest Complaint for Rank & File

Education

BA in Faculty of Arts English Department

Education Details

BA

Faculty of Arts English Department

Helwan University, Egypt

Not specified

N/A

N/A

Helwan University
1996 - 2000
High School - Other

High School Details

Other

Bahtim Arabic Highschool

Egypt

1996

B / Very Good / 75 - 85%

N/A

Bahtim Arabic Highschool
1996

Certifications

BBSA
Jul 2002

Certificate details

BBSA

Jul 2002

N/A

N/A

N/A

Future Generation Foundation

N/A

Training and Courses

Training/Course Details

Human Resources Diploma

Apr 2016

AUC

Still in progress till May 2017

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicAsst. Training ManagerBBSACateringCreativeEnglishFaculty Of Arts English DepartmentFood And Beverage ProductionFood ServicesFrenchHospitalityHotelsHuman ResourcesHuman Resources DiplomaLeaderMicrosoft ExcelMicrosoft WordOrganizerPlannerPresenterReadingRestaurantsRussianTra.Training ManagerTravilingWatching Movies

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Russian

Russian

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

More than 7 years

Fields of Expertise

Human Resources

Human Resources

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Leader, Planner, Presenter, Creative, Organizer

Online Presence

https://www.facebook.com/ramy.mohamedzaky

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